FAQs

Question

What Should I Bring?

Answer

The wedding location, Full Moon Resort, is nestled in the rustic Catskill Mountains. Full Moon has hiking trails nearby, a 6 hole Frisbee golf course, and three large fields on the grounds. If you’re interested in taking advantage of these options, please feel free to bring your own gear with you. (hiking boots, sneakers, sunscreen, Frisbee, sports gear, bocce ball set, etc.) Also, the evenings can be chilly, so bring a warm jacket or sweater. · Bathrobe/slippers (some guest rooms have shared/hall baths) · Toiletries/medicine; the Front Desk has emergency and basic medical equipment (bandaids, tylenol, etc) - nearest pharmacy is approximately 20 minutes from Full Moon. · Bug spray & Sunscreen · Flashlight or headlamp (It gets dark in the country) · Umbrella or raincoat (just in case)

Question

Will There be Cell Phone Reception?

Answer

There is no cell phone reception at Full Moon Resort. You will start to lose cell service 20 minutes from the resort. Complimentary phone service for all calls within the U.S. is available at all times at the Inn. There is also complimentary Wi-Fi available throughout the facility, no passwords required. Most cell phones have Wi-Fi calling capability. Or there are apps that you can download that use Wi-Fi for calling and messaging.

Question

What Does Full Moon Provide For Their Guests?

Answer

Full moon is a rustic lodging facility, not a hotel, but it's quaint, clean, and provides: · Bath towels · Bed linens · Shampoo and soap (BRING YOUR OWN Conditioner) · Complimentary teas and coffee in the Valley View House (Main Inn) from the time breakfast is served until the last meal of the day is served · Complimentary Wireless Internet · Free long-distance phone service from the Valley View House. Please note: cell phones do not work at Full Moon – There are no cell phone towers in this part of the Forest Preserve Housekeeping services are not provided during the course of the stay. Extra towels may be obtained from the Front Desk as needed.

Question

Can I Bring My Pet?

Answer

Pets are not allowed at Full Moon. Please make other arrangements for your furry friends

Question

Can I Bring My Own Alcohol?

Answer

Personal-stock alcoholic beverages are allowed in your private room, but not allowed in public areas due to State Liquor Laws.

Question

What Happens If I Lose Something While I'm At Full Moon?

Answer

Personal belongings must be removed from the facility at check out. Full Moon cannot accept responsibility for belongings left behind.

Question

How Can Guests Be Reached At Full Moon?

Answer

During business hours the best number to reach guests at Full Moon is (845) 254 - 5117 (the front desk number). After hours all calls roll over to our answering service. Emergency messages will be sent to Full Moon Resort's Managers whom will relay the message to you in a timely manner. You can also email, text or call through the WiFi if your cell phone has this capability.