FAQs and Travel Tips
Question
Hotel Booking at Moon Palace
Answer
Go straight to our exclusive booking site to get the best deal in booking your stay at Moon Palace Resort. https://taranuj.destify.com
Question
When should I book by?
Answer
Please book your room by September 1, 2026 to secure our group rate and ensure availability. Book your room early by July 24th for added discounts. Final deadline: October 1, 2026 After this date, pricing and availability are not guaranteed. 🏝️ What’s Included: All-inclusive food & drinks Resort activities & entertainment Wedding events 🔗 Resort booking details and airport transfer https://taranuj.destify.com
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How Long should I Stay?
Answer
Please arrive the day before the wedding. A three night stay is required but you will probably want to stay longer in paradise. We are staying February 14 - 20.
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Are kids welcome?
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This is a family friendly resort and kids 17 and under stay free!
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Is there a dress code?
Answer
We are getting married by the ocean in tropical Jamaica. We encourage a smart casual attire with sundresses, linen pants and sandals. Be colorful and tropical. Go get a pedicure and show off your toes, sandals encouraged!
Question
How to Book Dinner Reservations at Moon Palace
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Once you receive your booking confirmation. Download the Moon Palace app to book restaurant reservations in advanced. Some of the restaurants, like Momo Teppanyaki book up fast.
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Airport Shuttle and Transportation
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When you book through Desity at https://taranuj.destify.com. Your airport transfer will be arranged. Here’s exactly what to expect once you land. When You Arrive at the Airport After you collect your luggage and exit the airport, look for your transfer provider. Know the name of your transfer company in advance. Look for their logo, sign, or a representative holding a sign with your name, resort name, or group name. Once you locate them, follow their instructions. They will gather all passengers for that transfer, guide you to the vehicle, and help load your luggage. Destify transfers are round-trip and operate only between the airport and your resort. Their role is to safely transport you to and from your resort. Shared vs. Private Transfers Shared (Public) Transfers You may stop at other resorts to drop off or pick up passengers. You will remain with your group, but other travelers may be in the vehicle. Private Transfers Your group will have the vehicle to yourselves and travel directly from the airport to your resort with no additional stops. This option works best when everyone is arriving on the same flight. Car Seats for Children If you need a car seat, please let us know in advance. Car seats are available for a small fee of $30 round trip. Flight Information Is Required It is very important that you enter your flight details in your Destify Dashboard at least 45 days before travel. Your transfers are scheduled based on this information. We will send reminders, but entering it early helps prevent delays or issues.
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Passports
Answer
Please make sure your passport is valid and up to date months before traveling. It is equally important that your expiration is more than 3 months before you travel.
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Customs and Immigration into Jamaica
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You will need to fill out your electronic C5 form before your flight. Do it when you check into your flight. Go to: https://www.enterjamaica.gov.jm/. You will need to do it for each traveler. Once you land in Jamaica you will go to a kiosk and scan your passport take a photo then you will receive a receipt MAKE SURE YOU RETAIN THAT RECEIPT FOR YOUR RETURN FLIGHT BACK HOME.
Question
Customs and Immigration returning to the U.S.
Answer
For those who do not have global entry there is a free phone app option for customs. We used is on our way back from Jamaica and it was simple and fast. It is not as fast as global entry but typically the lines are shorter. Download the CBP MPC app on your phone before you travel. Create your profile and upload your travel documents for your whole party. When you land in the states you can access the app and begin your New Submission for entry.