FAQsFAQs

Question

Do I have to stay at the wedding resort?Do I have to stay at the wedding resort?

Answer

We recommend staying at Royalton CHIC Cancun to maximize your experience during our wedding weekend. While guests are welcome to choose alternative accommodations, staying on-site offers unparalleled convenience and ensures you'll fully enjoy all of our planned events. If you decide to stay at a different resort, please note that you'll need to purchase a resort day pass to attend the welcome party and wedding celebration.

Question

What if we decide to book accommodations outside of the official room block?What if we decide to book accommodations outside of the official room block?

Answer

We completely understand if you'd prefer to arrange your own accommodations. If you do, we simply ask that you share your confirmation number, dates of stay, and guest names with us as soon as possible so we can keep our records accurate. Thank you for letting us know!

Question

What airport should I fly into?What airport should I fly into?

Answer

Guests are welcome to fly into Cancún International Airport, conveniently located just 25 minutes from our resort venue.

Question

Is airport transportation included?Is airport transportation included?

Answer

Guests who book their travel through our dedicated travel advisor will enjoy complimentary shared round-trip airport transportation between the airport and our resort. For guests who have made independent accommodation arrangements, we recommend coordinating transportation separately.

Question

What time should I arrive in Cancun?What time should I arrive in Cancun?

Answer

We recommend arriving in Cancun by 4:00 PM on Friday to ensure you have ample time to check in and join us for the Welcome Soirée that evening.

Question

Are kids welcomed?Are kids welcomed?

Answer

While we adore children, we've chosen to host an adults-only celebration at our wedding. We appreciate your understanding as we create an exciting and elegant weekend event tailored specifically for our adult guests.

Question

What is the dress code for the Welcome Party?What is the dress code for the Welcome Party?

Answer

For The Butler Affair: A Chic Welcome Soirée, we invite guests to embrace warm, sophisticated neutrals. Our dress code celebrates elegant earth tones—think tan, mocha, chocolate, champagne, and soft nude shades. Feel free to play with textures and styles while keeping within our refined neutral palette as we gather to begin our wedding celebration.

Question

What is the dress code for the wedding ceremony and reception?What is the dress code for the wedding ceremony and reception?

Answer

Our wedding will feature a sophisticated all-black dress code for both the ceremony and reception. We kindly request that guests dress in elegant black attire to create a cohesive and timeless aesthetic for our special day.

Question

Is the all-black dress code mandatory?Is the all-black dress code mandatory?

Answer

Our carefully curated all-black dress code is an essential part of our wedding's elegant aesthetic. We kindly request that all guests honor this vision by selecting their most stylish black attire, helping to create a sophisticated and unified celebration.

Question

Can I bring a date?Can I bring a date?

Answer

We understand the desire to bring a date, but due to venue capacity constraints, we can only accommodate guests specifically listed on your invitation. We appreciate your understanding and look forward to celebrating with you!

Question

Can I take pictures/videos?Can I take pictures/videos?

Answer

We've chosen to have an unplugged ceremony to preserve the intimacy and solemnity of our special moment. We kindly request that guests refrain from taking photos or videos during the wedding ceremony. This allows our professional photographers and videographers to capture every precious detail without interruption. Don't worry—we'll be sharing our professional wedding photos with everyone after the celebration! Once we're announced as husband and wife, feel free to snap away during cocktail hour and the reception.

Question

Will the ceremony be indoors or outdoors?Will the ceremony be indoors or outdoors?

Answer

Our wedding and reception will take place outdoors, so we kindly request that guests dress and prepare accordingly for the outdoor setting. We're committed to ensuring a comfortable and unforgettable celebration for everyone who shares in our special moment.

Question

Will there be an open bar?Will there be an open bar?

Answer

We're delighted to offer an open bar for our wedding celebration! We kindly ask that all guests enjoy responsibly and celebrate with care.

Question

What is the dress code for Sunday Funday?What is the dress code for Sunday Funday?

Answer

Guests are invited to embrace tropical colors in sundresses and/or swimwear. Think bright, vibrant hues inspired by the beauty of Cancun—turquoise, corals, sunshine yellow, and bold pinks. Join us as we continue the celebration with music, drinks, and a fun time in the sun!

Question

What is the deadline to RSVP?What is the deadline to RSVP?

Answer

We kindly ask that you RSVP by July 15, 2026. Your timely response helps us finalize our guest count and ensure we've arranged everything perfectly for your celebration with us. Please note: If you're staying at a resort other than our venue, you'll need to purchase resort passes to attend the welcome party and wedding celebrations.