FAQs
Question
Where can I RSVP my hotel stay?
Answer
All booking should be done through this website: https://katestravel.com/tanarovmexicowedding/. If you need a double bed, please add it in the notes section that you need a double bed if you're sharing the room. Please also note that even though you've requested a double bed, specific bedding type (king or double beds) and/or special requests are fulfilled based on availability at the time of check-in and cannot always be guaranteed.
Question
When will you be arriving?
Answer
We will be arriving Thursday, May 27, 2021, and leaving Tuesday, June 1, 2021. https://katestravel.com/tanarovmexicowedding/
Question
When should we arrive?
Answer
If you are doing the required minimum 3-night stay, we would advise arriving Friday, May 28, 2021, and leaving Monday, May 31, 2021, since our wedding will be taking place on Sunday, May 30, 2021. https://katestravel.com/tanarovmexicowedding/
Question
Am I able to have set a payment plan?
Answer
Yes! It'll also be interest-free so the sooner you book, the lower your monthly payments will be. https://katestravel.com/tanarovmexicowedding/
Question
What's required for me to reserve my room?
Answer
If you are doing the payment plan, a $200 deposit is required to hold your room. From there, you can set up monthly payments until your final payment is due in February 2021. If you are paying in full, you'll just pay the full amount. https://katestravel.com/tanarovmexicowedding/
Question
When is the last day to RSVP by hotel room?
Answer
The last day to RSVP will be November 15, 2020. After this date, all rooms will be released back to the public. https://katestravel.com/tanarovmexicowedding/
Question
Can I bring a plus one?
Answer
Absolutely!! It's actually cheaper if you share a room with someone. The more the merrier.
Question
Can I bring my kids?
Answer
Yes! If you are bringing kids, please book your hotel reservation at Generations Riviera Maya. https://katestravel.com/tanarovmexicowedding/
Question
What is included in my per-person hotel stay?
Answer
All information can be found on our other wedding website but here are the amenities: Welcome glass of sparkling wine and refreshing towel; Wireless Internet available; 14 swimming pools, one of them is a natural salt-water pool; Concierge Service from 8 am to 5 pm; Unlimited free National and International Calls; Safe-deposit box at the room; All Gourmet meals and specialty bites; Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands; Minibar with beer, water, soft drinks stocked once a day; 24-hour room service. Restrictions apply on rainy days; Daily and nightly activity program with live music and shows; Private car transportation from the airport to the hotel and back. https://katestravel.com/tanarovmexicowedding/
Question
What if I find a cheaper price?
Answer
If you find a cheaper price, you will not be part of our wedding group and will not receive some of the additional amenities that are offered through our group package. https://katestravel.com/tanarovmexicowedding/
Question
Should we purchase travel insurance?
Answer
Absolutely! In the wedding link page, https://katestravel.com/tanarovmexicowedding/, all the way on the bottom, you can purchase travel insurance. We would highly recommend purchasing the travel insurance once you've purchased your flights. Trave insurance allows you to cancel your reservation should something come up. More information in our wedding link: https://katestravel.com/tanarovmexicowedding/.
Question
What if I have additional questions about how to fill out the hotel reservation and other things?
Answer
If you have any further questions, please contact our travel agent Kate Breiter at kate@katestravel.com. https://katestravel.com/tanarovmexicowedding/