FAQs

Question

What's Included in our stay?

Answer

5-Star accommodations All meals and snacks Casual and a la carte dining in 9 restaurants Beverages (alcoholic and otherwise) 13 Pools including Eden Pool (adults only) and 4 swim-up bars Pool and beachside service (including lounge chairs, towels and snacks) Nightly entertainment at the centrally located Eclipse Terrace Casino Several resort activities such as Rockaway Bay Water Park, Bowling Bar and Laser Tag Tram service to take guests wherever they wish to go on the property Hydro Spa on each patio/balcony, mini bar with assorted beverages, coffee maker, hair dryer, iron/ironing board, digital safe, unlimited phone calls to the US, 24-hour room service Free Wi-Fi in room and resort-wide We will also rent a golf cart for our guests to use Gratuities included

Question

What's NOT included?

Answer

Spa treatments, optional off-site tours, golf, transportation for off-site trips

Question

What is the dress code?

Answer

Casual, swimwear (with cover-ups in public areas), resort wear

Question

Other FAQS

Answer

It is a 30-45 minute drive from Punta Cana International Airport to the hotel (this has been arranged for you) Passport is required for check in There is a mandatory $100 USD hold per night on your credit card for the reservation for incidental expenses (the hold is on your credit card but the funds are not actually charged) You WILL be approached by hotel staff who will sit you down to familiarize you with the resort . BE AWARE - they will also try to talk you into meeting with another staff member to take a tour and join their vacation club. Your choice to do so or not.