On this day Susa needed a new phone, so she goes to her local At&t store. While Andy is busy with another client, he made Susa laugh from a far. When Andy finished assisting the other client. He walked up to Susa, introduced himself as the manager. They both began to talk about the many things they had in common. A Hispanic man comes in needing someone who speaks Spanish. Susa offered to help translate. Andy tries to repay Susa with a steak dinner, but Susa declines because she was doing it from the kindness of her heart. Eventually... Andy asks for her number, and the rest is pretty cool history.