FAQs

Question

Is Mexico safe?

Answer

The safety of our family and friends is our top priority. Cancun maintains a strong law‑enforcement presence to support and protect local tourism. If at any point we feel that anyone’s safety is at risk, we will activate our “Force Majeure” clause, and the resort will issue a full refund.

Question

Do you need a passport to go to Cancun?

Answer

Yes, traveling internationally does require a valid passport. Please visit the “External Links” page and select the U.S. Passport link for additional information and to begin the application or renewal process.

Question

When do you need to reserve the resort by?

Answer

A one-night deposit must be paid to the resort by July 31, 2026.

Question

Are children allowed to come?

Answer

While we strongly encourage parents to enjoy some kid‑free time, children are welcome at Garza Blanca. The resort allows up to two children ages 4–12 to stay for free.

Question

How many people can stay in one room?

Answer

Junior Suite (King) - 2 Adults/1 Infant Junior Suite (Queen) - 3 Adults/1 Child One Bedroom - 3 Adults/1 Child Two Bedroom - 6 Adults

Question

What is included in the "All-Inclusive" plan?

Answer

Breakfast at Gourmet Hall (Buffet) and | Lunch a la carte at Blanca Blue Restaurant (Mexican), Roof Top and Food Truck | Dinner a la carte at Blanca blue, Bocados STK (Steak House), Hiroshi (Japanese), DAO (Chinese), and Gourmet Hall Restaurants| The Gourmet Hall is a gourmet restaurant with 5 types of specialty kitchens including: BBQ, Asian, Seafood, Mexican, Italian, and a coffee shop | Snacks in pool areas | alcoholic drinks and wines by the glass included from a selected variety of local & international brands at the resort restaurants and bars | flavored water and regular soft drinks | chilled juices and local mineral water | Room Service (24 hours).

Question

Can you upgrade your room?

Answer

Yes, you may upgrade your room size or amenities for an additional fee at the resort, based on availability.

Question

Since the resort welcomes families, is there a dedicated adults‑only section for guests seeking a quieter experience?

Answer

The resort’s adults‑only section is situated on the rooftop and offers an infinity pool with panoramic views of the property.

Question

Are there any golf courses nearby?

Answer

Yes, the Playa Mujeres Golf Club is located just 2.67 miles north of Garza Blanca. Designed by Greg Norman, the course offers breathtaking holes and stunning scenery throughout, making it a great option for guests looking to enjoy a round during their stay.

Question

What is the attire for the wedding ceremony and reception?

Answer

Beach Cocktail Attire. We opted not to have a bridal party, so there are no color restrictions. Please note: no sandals.

Question

Are there any other events in addition to the wedding and reception?

Answer

We do not have any additional events or excursions planned for the group. Time outside of the wedding is meant for relaxation and enjoying the beautiful views and weather. Should you wish to schedule any excursions, the concierge at the resort is available to assist with planning and reservations.

Question

Can you stay longer than the official dates?

Answer

Yes, the group rates are available for three days prior to November 29th and three days following December 2nd.

Question

Petra Dog's Resort Pro-Tips

Answer

1. If you’re planning to try some of the yummy restaurants at the resort, it’s best to make your reservations a week or two before you arrive. You can do it right on the resort’s website or the “External Links” page. Trust me, planning ahead means you won’t get stuck with those super late dinner times… and nobody likes waiting when they’re hungry, not even humans! 2. At the restaurant, you’re not stuck choosing just one appetizer, one entrée, and one dessert. Nope! If something makes your tail wag — like a second slice of tres leches cake or even another ribeye — you should absolutely go for it. Treat yourself and savor every bite. I’d be right there under the table cheering you on. 3. Hiroshi — that fancy Japanese place — has this super cool fire‑table thing where they grill your food right in front of you. It’s bright, it’s sizzly, it’s exciting… honestly, I’d probably tilt my head and stare the whole time. If you’ve never seen tableside grilling before, this is your chance to enjoy something really fun and memorable. Just make sure you pick “Fire Table 2” when you’re making your reservation. 4. You won’t need to make any restaurant reservations on November 30th. The reception is serving dinner for everyone, so your belly will be happily full without any extra planning. I won’t just be wagging my tail for the good food and the good company… I’ll be wagging it the hardest because my parents are getting married! I may only be there in spirit, but trust me — I’ll be cheering them on with the happiest little dog heart ever! More tips to follow as soon as I think of them!