FAQs

Question

Where do we RSVP and when is the deadline?

Answer

Please RSVP by booking your room by April 1st, 2022 on the Shaadi Destinations link.

Question

Can I book my hotel through a different website? (expedia or directly through the hotel)

Answer

NO. Reservations must be made through our discounted group block in order to attend wedding events. Additional charges will be required to receive wedding wristband required to attend wedding events if not booking through our group block with Shaadi Destinations (ie - using Expedia or even the resort's website is not permitted).

Question

Is there transportation available between Cancún International Airport and the resort?

Answer

We have negotiated round-trip airport transfers for their guests. Please book your transfers on the website no later than one month prior to arrival. Transfers are $27 per person round trip, $13.50 per person one way, and $10 for a car seat.

Question

What are your Covid protocols?

Answer

We are asking that those who are attending to be fully vaccinated. We have a lot of elderly family members and children so we want to ensure that we are prioritizing safety.

Question

What are the current COVID Guidelines for traveling to and from Mexico?

Answer

To leave the US, you will need to show proof of vaccination. Entering back into the US, you will need to take a PCR test 1 day prior to your departure from Mexico.

Question

Can I bring a date?

Answer

If your invitation says “and Guest,” then yes, if not, we would prefer if it was just you.

Question

What is the attire for the events?

Answer

The attire for our pre-wedding events will be notated on the events page. For our wedding, traditional is preferred feel free to wear whatever you are comfortable with. The reception will be traditional Indian or black tie.

Question

Are kids welcome?

Answer

Absolutely! Be sure to book your room at Generations Riviera Maya for a Family-Friendly resort.

Question

Are both resorts all-inclusive?

Answer

YES! Generations and El Dorado is all-inclusive. Feel free to eat and drink as much as you desire. Adults can navigate through both resorts to explore restaurants, bars, and more. (note: children must stay at Generations)

Question

Can I navigate through both Resorts?

Answer

Yes! Adults can explore both resorts. Both are a 12min walk or 3 min cart ride.

Question

Will all the events take place outdoors or indoors?

Answer

Most of the pre-wedding festivities will take place outdoors in various places around the resort. The Wedding will take place on the Pier Deck at Generations and Receptions in the ballroom at El Dorado. (Kids will be allowed to attend the reception at El Dorado)

Question

What is the minimum night stay on your room block?

Answer

Guests must book at least 3 nights.