FAQs

Question

Check-in & Check-out Times

Answer

Check-in: 3:00 PM Check-out: 12:00 PM Early check-in and late check-out can be requested, depending on availability.

Question

Incidental Charges

Answer

A credit card is required at check-in for incidental charges. This deposit covers expenses like room service, laundry, or any services not covered in the all-inclusive package. Security Deposit $200 - (credit or debt card)

Question

Family-Friendly Policy:

Answer

Family-Friendly Policy: All ages are welcome at Royalton Negril, with family-friendly rooms and activities available. Children must be accompanied by an adult at all times in common areas.

Question

Identification and Payment:

Answer

A valid government-issued ID and a credit card or cash deposit are required at check-in.

Question

Royalton Negril:

Answer

Minimum Age to Check-In: 18 years old. Children and Teens: Families with children are welcome, and there are amenities and activities for kids and teens.

Question

Hideaway at Royalton Negril

Answer

Exclusive Adults-Only Areas: Dedicated spaces for adults, including a private pool and beach area. Upgraded Amenities: Enhanced services and amenities, including a private lounge and access to exclusive restaurants and bars. Relaxed Atmosphere: Focused on providing a peaceful and serene environment for guests seeking a more sophisticated vacation experience.

Question

How can we communicate effectively while in Jamaica?

Answer

Please download WhatsApp and send me a message once done. It's the best form of communication while in Jamaica.

Question

Should we download the Royalton Mobile App?

Answer

Yes, please download the Royalton Mobile App to view all of the resort's activities. The resort front desk can assist you with logging in at check in.