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FAQs

Excellence Riviera Cancun: Reservation free dining includes 10 international dining options, 1 buffet, 1 beach grill, and 1 food truck. Along with 13 bars scattered across the resort there is 24/7 room service available. This resort offers 6 different swimming pools, 1 swim-up bar, and 5 jacuzzis. As well as a 1,900 sq ft fitness center on-site.
Question

Who can we contact with questions?

Answer

Please do not hesitate to contact Caitlin (630) 828-4720 or Sidney (919) 949-6812 with any and all questions.

Question

What will the weather look like during the wedding?

Answer

Average temperatures for the month of August include a high of 91°F (33°C) and a low of 75°F (24°C).

Question

Do I need a flight reservation to book the hotel?

Answer

No! You can book your hotel stay before or after flight reservations and coordinate transportation when those details become available to you.

Question

Will I be charged immediately when booking the hotel?

Answer

No, the hotel will not charge your card until 30 days prior to your arrival.

Question

Which airport should we be flying into?

Answer

Please fly into the Cancun International Airport. The resort is located just 15 minutes south of the airport.

Question

What additional perks do wedding guest receive?

Answer

Along with private arrival check-in, all guest will receive 10% off all spa treatments.