FAQsFAQs

Question

What airport do I fly into?What airport do I fly into?

Answer

Queretaro International Airport QRO. Recommended airlines include United Airlines or VivaAreobus.

Question

Are there Ubers?Are there Ubers?

Answer

Yes , there are plenty of Ubers to take you from place to place! We also recommend a trusted car service (specifics located under the travel tab) as another option.

Question

How are we getting from the hotel to the wedding venue?How are we getting from the hotel to the wedding venue?

Answer

A shuttle service will be available, with the hub conveniently located at the Gran Hotel. More details will be shared soon.

Question

Do you have any hotel recommendations?Do you have any hotel recommendations?

Answer

Yes! Please see the travel page on our website for recommendations.

Question

Can I bring a plus one?Can I bring a plus one?

Answer

To ensure we can accommodate all our beloved guests, only those explicitly named on your invitation are included. Thank you for understanding!

Question

I have a food allergy, can I make a special request?I have a food allergy, can I make a special request?

Answer

Yes, we are happy to accommodate most food allergies and dietary restrictions! Please ensure you let us know in advance.

Question

What is the weather like?What is the weather like?

Answer

It will be warm during the day but evenings may get chilly. Be sure to bring a wrap or jacket.

Question

When should I order my passport?When should I order my passport?

Answer

You should apply for (or renew) your passport at least 4–6 months before you plan to travel internationally. Processing times can vary, and delays are common during busy travel seasons. Some countries also require your passport to be valid for 6 months after your trip, please plan accordingly.

Question

Are kids welcome?Are kids welcome?

Answer

We respectfully request no children at the reception, allowing all of our guests to enjoy an adults-only evening.

Question

Are there any other events that I should know about around the wedding?Are there any other events that I should know about around the wedding?

Answer

Yes! Please see the schedule page on our website for the list of events.

Question

Do you have a wedding registry?Do you have a wedding registry?

Answer

Yes, we have a wedding registry! You can find all the details on the Registry page of our website!

Question

Can I take pictures during the ceremony?Can I take pictures during the ceremony?

Answer

Please refrain from taking your phone out during the ceremony as we ask that you capture the moment as a memory! We will have photographers to capture the moment.

Question

What if I need medication or need to see a doctor?What if I need medication or need to see a doctor?

Answer

A pharmacy recommendation is included in the “things to do section” for your convenience.

Question

I still have questions, what is the best way to contact you?I still have questions, what is the best way to contact you?

Answer

For any questions or concerns, please feel free to text Shoshana Pilloff (281.348.5266) or Jamie Pilloff (281.261.8106).