FAQs

Question

Who do we contact for questions about travel or the hotel?

Answer

If you have any travel / hotel related questions please email: support@shaadidestinations.com

Question

Where is the gift registry?

Answer

We are not accepting any gifts or cash. we are so thankful you are traveling to Cancun to celebrate our wedding with us. Your presence means everything, us being able to create these memorable moments with all of you!

Question

Is there transportation to and from the airport?

Answer

Yes, we will be providing transportation for all our guests to & from the airport! You must input your flight information by Feb 28th via our travel website's "Airport Transfer" tab (https://www.shaadidestinations.com/abha-and-shival).

Question

Do we have to use the hotel booking link?

Answer

Yes, please use the link provided to book your rooms through our "Travel" tab. If you book outside the room block link you will not be able to attend any of our events.

Question

What airport should we fly into?

Answer

Please book all flights to Cancun International Airport (CUN).

Question

I have a food allergy, can I make a special request?

Answer

We want to make sure that everyone is able to have a great time at the wedding events! You will be able to submit any dietary restrictions when submitting your RSVP for each event via the "RSVP" tab.

Question

Will the events be Outdoors or Indoors?

Answer

All of our wedding events will be held outdoors besides the Reception. In the event that it rains we will relocate to an indoor location.

Question

Are kids welcome?

Answer

Of course!! We chose Planet Hollywood Beach Resort because of the endless list of activities for both adults & kids. The Kids Club is loaded with all the amenities of an all-inclusive luxury resort, with fun, kid-oriented activities scheduled throughout the week, and there is a kids' waterslide area right in the center of the resort.

Question

Will we have time to explore the resort?

Answer

Yes! While we are super excited to celebrate with you at all of our events, we wanted to make sure you have time to explore the wonderful resort. Both Friday and Saturday afternoons we have left some free time for you to lounge in the pool or the beach, and explore the delicious restaurants and resorts' activities!!

Question

Who should we contact if we have any additional questions?

Answer

If you have more questions please contact the Bride or Groom directly! Abha: 551-208-2488 Shival: 646-283-3220

Question

When should I RSVP by?

Answer

We hope you have RSVPd already!!