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FAQs

Question

Do I need a passport?

Answer

Yes, 1 million times yes, and we cannot stress this enough. Your passport has to be valid for 6 months AFTER the wedding. If it's not, please get it movin, because you don't want us to be partying in Mexico without you.

Question

Will children be attending the wedding?

Answer

We love kids and of course, you're welcome to bring them along for your vacation! That said, due to limited space not all children can attend the wedding ceremony and reception. Please check your invitation to see if your little ones are included.

Question

When can I book?

Answer

You can book whenever you feel ready! It is live and ready to go just hit the travel tab and it will link you straight to our room-block with all the information you may need! Our recommendation is the sooner the better, as we do have limited number of rooms blocked off.

Question

What's the nearest airport?

Answer

We recommend flying into Cancun International Airport. If you fly into Cancun, roundtrip transportation to resort is included in your stay!

Question

Can I stay at another resort nearby?

Answer

Yes, however, this is the only resort we have a room-block at. If you decide to stay off property, Dreams Natura Resort and Spa charges a day pass per person per day.

Question

What if I book and can no longer go?

Answer

We recommend adding travel insurance to your trip! We know things happen out of our control. There are two different types of travel insurance listed, and our travel agent (Shannon) will help you navigate the process of canceling should you need to.

Question

When do I need to RSVP by?

Answer

We ask that you RSVP and book your rooms by March 22,2027!

Question

What if I'd like to book excursions?

Answer

Our travel agent will be able to help you book and find the best things to do!

Question

What's the wedding dress code?

Answer

Bold & Creative Resort Chic. Think fun, bright colors, patterns, and light fabrics - the wedding will be fully outdoors on a deck. Men, I can understand this may be tricky, so my only request is to save your jeans, sandals, and shorts for another day during your trip.

Question

How does an all-inclusive work?

Answer

The cost of your stay will cover all of your food and alcohol during the duration of your trip! You do not need to show them anything since you'll be a guest staying on the property.

Question

Will the wedding be open bar?

Answer

Absolutely! And if this is your first Reifinger or Shell celebration, do yourself a favor and toss a few more Liquid IVs in your bag...you'll thank us later!