FAQs

Question

What does “All Inclusive” mean?

Answer

ALL INCLUSIVE means at this resort all food, drinks, day and nightly entertainment and activities are included with your reservation. This includes any non motorized water activities (kayaking and snorkeling)

Question

Is air fare included in the price?

Answer

No. The price does not include air fair. You must make your own travel arrangements.

Question

How much is the deposit to hold reservation?

Answer

You must cover ONE NIGHTS ACCOMMODATIONS in order to reserve your spot. Exact price depends on room level and occupancy. Example: Deluxe Suite with Double Occupancy would require a deposit of $364 at time of booking.

Question

What is the full payment deadline?

Answer

You can pay it all up front or make payments as you wish. Reservation must be paid in full a minimum of 30 days prior to travel dates.

Question

How far is the resort from the airport?

Answer

The airport is in Montego Bay which is about an hour and a half drive to Negril.

Question

Is ground transportation included?

Answer

No. Transportation to and from the resort can be arranged with the resort when you make your reservation or at the airport upon arrival. Group shuttles can be arranged if flight arrival times can be coordinated.

Question

What is Club Mobay and what are the benefits?

Answer

Club Mobay offers expedited VIP service through airport customs and immigration, a private lounge with complimentary food and drinks, a dedicated play area for kids, and a relaxing environment to escape busy airport terminals. While the experience is best on busy travel days, its benefits of convenience, comfort, and included amenities make it a worthwhile splurge for many visitors to Jamaica. Reasons to Consider Club Mobay: Skip Long Lines: The service includes fast-track access through immigration and security, which can save you hours of waiting in line. Relaxing Lounge Access: You'll get access to a comfortable lounge with included food, drinks, and Wi-Fi. Family-Friendly Amenities: There's a dedicated play area for kids, making it a great option for families traveling with children. Convenient Services: The lounge offers clean restrooms, a spa, and flight information, providing a more comfortable experience before a flight. Link to website is https://www.vipattractions.com

Question

Any other additional costs?

Answer

You will be responsible for covering the cost of anything purchased from the gift shops, spa services (discounted) and all off resort excursions and experiences.