FAQs

Question

Is it safe to travel in Cancun?

Answer

We have thoroughly researched the hotel and it’s location and found it to be safe. The hotel is gated and has on-site security. We have also arranged transfers between the airport and the hotel from a trusted transportation company (Olympus Travel). While it is generally safe to travel to Cancun, please always be aware of your surroundings and take extra precautions at all times. Try to remain within the hotel premises and the Hotel Zones of Cancun. We want everyone to have fun but your safety is our priority. To stay up to date with the latest travel warnings, visit the US State Department website: https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/Mexico.html

Question

Can I bring plus one?

Answer

Absolutely! If you are bringing a plus one, they should also make their booking through the travel agent and stay at the resort. Make sure to RSVP and include their name.

Question

Can I bring my children?

Answer

Yes! The resort is family friendly and welcomes kids. They have their own kids club with various activities for kids. For child rates (ages 4-12) on the rooms, please contact Sharmaine.

Question

When is the last day to RSVP?

Answer

Last day to RSVP is on May 15, 2020. Please go through the RSVP tab on this website and enter the exact name listed on your RSVP cards. You can RSVP for you and also your family members.

Question

What should I wear at your wedding?

Answer

The wedding ceremony and reception is formal/ semi formal attire. For Ladies: Long pants, Capri pants, skirt and blouse, dress. For Gentlemen: Long pants, dress shorts and dress shirt or polo shirt. Casual shoes or elegant sandals must be worn. T-shirts, tank tops, shorts and beach sandals or flip flops are not allowed. Our color theme is burgundy, rose gold, and white/ivory.

Question

How do I make my room reservations?

Answer

Go to https://www.wrighttravelagency.com/reservations/ and fill out the form. Booking ID 44459. Travel agent is Barbara Vong. Please make sure names exactly match passports. The deposit is $100 per person plus insurance if you are purchasing it. Once Barbara processes your reservation, she will send you an invoice and payment link to make your deposit. Please reserve your rooms no later than June 15, 2020. Final payments for rooms are due August 7, 2020

Question

Can I book my flight on my own?

Answer

Yes you can book your flight on your own or feel free to ask our travel agent, Barbara Vong.

Question

Should I bring my passport?

Answer

YOU MUST HAVE VALID PASSPORT! Please note, effective January 23, 2007 a valid passport will be the only acceptable document for travel outside of the US. The name on your airline ticket must match your passport name. Your passport needs to be valid for 6 months AFTER your travel dates as well (Mexico is the exception but still recommended). For more information: http://www.tsa.gov/press/happenings/passport.shtm

Question

Do I need to book through the travel agent?

Answer

Yes, you do. We have reserved a room block with the hotel so booking with the travel agent ensures availability and best room discount.

Question

When should I arrive and how long should I stay?

Answer

We encourage our guests to arrive in Cancun by October 21/22, 2020 and stay for at least 3 nights. We are planning some pre-wedding events (see schedule for more details) and we would love for you to join us. You can also stay for more than 3 days and make it your/your family’s vacation.

Question

Do I need travel insurance?

Answer

Travel insurance is highly recommended and can ONLY be purchased at the time of reservation. If you are not purchasing airfare now, you can increase it later to cover airfare. Cancel for Any Reason waiver (CFAR) reimburses travelers for the cost of their vacation package for any reason up to two hours prior to the booked airline time on day of departure once purchased by a traveler for the price set out below. Travelers will receive a full refund for the cost of their vacation less the price of the policy to their original booking form of payment. Covermore Basic Travel Protection Policy provides in destination post-departure protection for the traveler: - Trip Interruption: up to 100% - Trip Delay: $200 ($100/day) - Medical: $5000 - Lost luggage: $800 - Baggage Delay: $10 Travel Protection Pricing Guide (based on per person trip cost): Total Cost of Trip/Person: $0-999.99; Adult $99; Child $79 Total Cost of Trip/ Person: $1000-4000; Adult $129 Final Payment Due: August 7, 2020

Question

Who can we contact if we have questions?

Answer

If you have any questions, please feel free to contact Sharmaine at (505)-423-0759 or Andrew at (505)- 269-1765.