FAQs
Question
When is the RSVP deadline?
Answer
The deadline to RSVP and book your rooms is September 24, 2024.
Question
Where can I find a list of room rates and pricing?
Answer
Please copy and paste the following link for further information on room rates/prices. You may also contact Stephanie directly for details. https://www.vacationexpress.com/stw/STWProduct.aspx?Theme=VACEXPRESS&ProductCode=3590415&SelectedSeq=100&Custom=prod&CustomCode=3590415
Question
Can I book my stay without using your Travel Agent?
Answer
No. Please use the information provided on the 'Travel & Accommodations' page or else you will NOT be associated with any wedding events during your stay. We work hard to ensure you receive the best rates possible. If you do happen to find a more affordable option online, just let us know and we’ll see if we can get the same price. This allows us to include you with the rest of the wedding party, so you all get the same group benefits.
Question
Can we arrive before January 29th and stay past February 3rd?
Answer
Yes. The wedding events start January 29, 2025 until February 3, 2025 but you are welcome to arrive early and stay after the events are over to take in some more sun- but please let our Travel Agent know so that she can make the proper arrangements and get you the best rates!
Question
Can we book flights through the Travel Agent as well?
Answer
Yes. Stephanie will gladly assist you in booking room and flight packages, should you wish to combine them. Please remember, all room bookings MUST go through Stephanie.
Question
What airport should we fly into?
Answer
We recommend flying into Sangster International Airport in Montego Bay.
Question
How far is the airport from the resort?
Answer
Sangster International Airport (MBJ) is approximately 1 hour and 40 minutes from the resort.
Question
Is there transportation to and from the airport?
Answer
Our Travel Agent, Stephanie, will gladly assist you with transportation to and from the airport. Please coordinate your flight arrival and departure details with her so that she may best assist you.
Question
Do we need a visa to go to Jamaica?
Answer
If you have a US Passport, you do NOT need a Visa. If you have a Green Card (Permanent Resident of the US) you do NOT need a visa regardless of your country of citizenship. You must travel with the following documents in your possession: A passport or travel document, valid for the duration of stay Alien Registration Card (Green Card) or Valid United States re-entry permits (if applicable) Round-trip tickets to the USA or onward tickets to another destination If you are a Canadian Citizen, a valid passport or a government-issued identification with photograph, along with an official birth certificate is required. Canadian residents must present a Canadian Permanent Resident Card and a passport showing country of citizenship. For all travelers regardless of where you are traveling from, your passport or other travel document must be valid for at least six (6) months from the intended date of travel.
Question
Is there any required paperwork I need to complete?
Answer
Please fill out the Immigration Customs Declaration Form (C5) prior to entering Jamaica. This can be filled online (up-to 30 days prior to arrival) or you will have the opportunity to fill a paper copy during your flight. Every passenger MUST fill this form prior to arrival at MBJ. The form can be found here: https://www.jacustoms.gov.jm/article/electronic-c5
Question
Is there a dress code for the events?
Answer
For the Jaggo, Mehndi & Welcome Dinner, we encourage guests to wear traditional South Asian outfits that are bright and bold – and don’t be afraid to accessorize! The dress code for the Ceremony & Reception is formal evening attire. For more information and suggestions regarding event attire, see the 'Events' page.
Question
I have more questions about your wedding, who can I contact?
Answer
For booking or accommodation questions, please contact Stephanie Hudson who is our Travel Agent at Moon Palace Resort. Her email is stephaniehudson524@gmail.com. Any other questions including event schedule, feel free to direct them to Shanza or Steve.
Question
What kind of food will there be?
Answer
We often say that the best part of a Desi wedding is the food. There will be a wide variety of dishes with vegetarian and non-vegetarian options at each of the events. The food will be served buffet style, so that guests will have the option to choose what they’d like to eat. Please let us know ahead of time if you have any food restrictions or allergies.
Question
What is the weather like during our stay?
Answer
The weather during your stay will be 82 F high and 73 F low. We recommend that you pack a light jacket, shawl, or cover up for the events occurring in the evening.
Question
What should I pack?
Answer
Please see the "Events" tab for proper attire for the wedding. But be sure to pack light and breezy for the non-wedding event days, since the air will be warm and humid. Beachwear, shorts, sundresses are all a must! We also recommend bug spray, sunscreen, and other necessities.
