FAQs
Question
What airport should I fly into?
Answer
You can fly into Cancun (CUN) or Tulum (TQO). Both are approximately 1–1.5 hours from the resort. Cancun may have more flight options, while Tulum is newer and closer for some.
Question
How do I get from the airport to the resort?
Answer
We recommend booking your airport transfer through the resort when reserving your room, as it’s often cheaper and more convenient. However, you are welcome to use other services like private shuttles or taxis.
Question
Do I need a passport?
Answer
Yes! A valid passport is required to travel to Mexico. Please make sure it does not expire within 6 months of the travel date.
Question
What’s included in the resort booking?
Answer
Most resorts in Tulum are all-inclusive, covering accommodations, food, drinks, and some activities. Be sure to read the package details before booking.
Question
What should I wear to the wedding?
Answer
The wedding will take place outdoors, so we recommend resort chic attire — lightweight fabrics, breathable styles, and comfy shoes or sandals. Formal but beach-friendly!
Question
How’s the weather in Tulum?
Answer
Tulum is typically warm and tropical. Expect temperatures between 75–85°F. Light rain is always possible, so pack a light rain jacket just in case!
Question
When should I book by?
Answer
We kindly ask that you confirm your booking by August 31, 2025 so we can finalize headcounts and accommodations. The earlier, the better — Tulum resorts book fast!
Question
Is there an additional fee for the wedding event?
Answer
Yes, there is a $150 per guest wedding fee which covers the ceremony, cocktail hour, and other event-related costs. This would be due by March 2026 which would be the final head count month.
Question
Will there be a wedding website?
Answer
Yes ! Welcome to our website any new updates will be listed on this site so make sure you check back in from time to time.
Question
What if I decide to stay somewhere else in Tulum and not the resort of choice?
Answer
Wedding Pass Fee will apply for your invited guests not staying at Dreams Tulum. The wedding pass fee: $ 60 USD per person (arriving 30 minutes before the ceremony and must leave when the wedding reception is done). This fee only applies at the wedding day event. Wedding passes must be paid in the wedding contract, and the list of names must be send in advance. **Wedding pass is in addition to dinner charge for the special wedding events. ** Every external Guest must bring their original Passport to register at the Front Desk, at arrival. Otherwise, the entrance at the resort is not permitted. Important: If external guests are coming other days, they must pay the prices for Half, Full or Night Day Passes from the hotel and for the times they have permitted. Event protocols: Guests are required to arrive no earlier than 30 minutes before the start of the wedding event. They must also leave the property promptly at the end of the event. Failure to do so will result in an additional fee being charged. Upon arrival, guests must present a valid form of identification to register at the front desk. The same ID will be returned to the guest upon check-out.