Shana & Alex
FAQs
Question
Is Cancun safe for tourists? What should I know about safety?
Answer
Cancun and the Costa Mujeres area are very popular international tourist destinations, and the majority of visits are safe and trouble-free. However, like any travel abroad, it's important to stay aware of your surroundings. - Stick to tourist-friendly areas, resorts, and reputable excursions. - Avoid wandering alone, especially at night or off the main property. - Only book tours and activities through trusted sources (like Viator, TripAdvisor, or directly through the resort). - Be cautious if venturing into downtown areas or unfamiliar places. Our best advice: Stay alert, stay together, and use common sense — just like you would in any major city.
Question
Do I need a passport to travel to Mexico?
Answer
Yes! A valid passport is required for all U.S. citizens traveling to and from Mexico. Make sure your passport is up to date and will not expire within six months of travel. Tip: Start checking your expiration date now. Passport renewals can take several months.
Question
Do I need a visa to visit Cancun?
Answer
No visa is required for U.S. citizens for stays under 180 days. When you arrive in Mexico, you’ll fill out a short immigration form (called the FMM) either during your flight or at the airport.
Question
What airport should I fly into?
Answer
You'll fly into Cancun International Airport (CUN). It’s about a 40–45 minute drive to the Majestic Elegance Costa Mujeres resort where the wedding festivities will take place.
Question
How do I get from the airport to the resort?
Answer
All guests staying at the Majestic Elegance Costa Mujeres for the wedding will be provided round-trip transportation to and from the Cancun International Airport (CUN). Once your room is booked, your transportation will be coordinated directly with our travel team to ensure a smooth and easy arrival. More details will be shared closer to the event date.
Question
What’s the weather like in April In Cancun, Mexico?
Answer
April is one of the best months to visit Cancun! Expect warm, sunny days with average highs in the mid-80s (°F) and lower humidity compared to the summer months. Rain is possible, but typically brief. Pack lightweight, breathable clothing, swimwear, and sunscreen.
Question
Is it safe to drink the water in Cancun?
Answer
We recommend sticking to bottled water during your stay. Resorts provide plenty of bottled water, and ice served at the resort is generally safe (it’s made from purified water). Brushing your teeth with bottled water is also recommended if you’re sensitive.
Question
What currency is used in Cancun?
Answer
The official currency in Mexico is the Mexican Peso (MXN), but U.S. dollars are widely accepted at the resort and in most tourist areas. It's a good idea to bring some small bills for tips and minor purchases. Credit cards are also accepted at most major places (be sure to let your bank know you're traveling internationally). Exchange Example: $1 USD is roughly 17–18 Mexican Pesos (MXN) *For example, 100 pesos is about $5–6 USD*
Question
Can I leave the resort and explore Cancun?
Answer
Yes, but with caution. If you plan to explore off-property, stick to well-known tourist areas, book excursions through reputable companies, and always travel in groups when possible. Resorts like Majestic Elegance Costa Mujeres offer so much on-site that you may find everything you need right there!
Question
What about excursions and activities?
Answer
There’s no shortage of incredible experiences nearby! Guests can book adventures like: - Swimming in natural cenotes - Visiting Chichen Itza and Mayan cuisine tours - ATV jungle tours - Tulum ruins and turtle snorkeling tours - Horseback riding and tequila tasting - Catamaran cruises to Isla Mujeres - Or simply relaxing and enjoying the beautiful resort amenities! Reminder: Please book excursions through verified companies and keep in mind that some tours can last 6+ hours. Plan accordingly!
Question
Is tipping expected in Cancun?
Answer
Yes, tipping is appreciated and customary. Here’s a quick guide: -Housekeeping: $2–5 per day - Restaurant staff: 10–15% if not already included - Shuttle drivers: $5–10 - Excursion guides: $5–10 per person Bring plenty of small bills! Totally optional, tipping is NOT required.