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Sarah & Ryan

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FAQs

Question

What airport should I fly into?

Answer

The resort is approximately 15 minutes from Cancun International Airport “ CUN” is the airport code.

Question

When are the bride and groom arriving to the resort?

Answer

Ryan and Sarah will be traveling to Mexico on 11/06/24 and departing on 11/13/24. We understand that everyone’s schedules are different, and there is no expectation that a guests’ travel plans mirror the bride and groom’s. Additionally, we are flying out of Boston on Delta flight 627, departing at 0850 hours and returning into Boston on Delta flight 626, departing Cancun at 1428 hours

Question

What is the “ Serenity” club upgrade?

Answer

The Serenity Club offers a variety of added perks. You do not have to upgrade to the Serenity Club to attend the festivities. This link should help with any questions you may have pertaining to the Serenity Club upgrade. https://www.havenresorts.com/stay/serenity-club

Question

Should I arrange for my own airport transportation?

Answer

Short answer: Yes. Due to guests arriving on different dates and times this seemed like the best option. There are an abundance of taxis right at the airport which are safe and have set fees. You can also book transportation ahead of time through the resort using this link: https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fagents.amstardmc.com%2Fhaven%2Ftransfers.html&data=05%7C02%7C%7C248b12f4fc5d4d157a1808dc21e28171%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638422503948270852%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=ttk8btqiXH8T4RdeUZf%2FztOoqlTHwJKYaM%2FUDrYqX20%3D&reserved=0

Question

Is the Haven Riviera Cancun “All Inclusive”?

Answer

Yes. The resort is an adults only completely all inclusive resort. This resort offers many dining options along with an excellent selection of top shelf liquor and craft cocktails. https://www.havenresorts.com/nourish

Question

Is a Passport required to enter into Mexico?

Answer

Yes. A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission. https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/Mexico.html#:~:text=A%20valid%20passport%20book%20is,only%20may%20be%20denied%20admission.

Question

How do I book my room?

Answer

Through the onsite travel agent at the Haven Riviera Cancun. We have received a group rate and committed to a 20 room-room block. We have been working with event coordinator, Lizandro Coronado who will be happy to assist guests with their reservations. The resort offers some pretty amazing room options, and you can upgrade easily during making your reservation. Refer to the Travel section for contact details

For all the days along the way
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