FAQs

Question

Can’t make it to Cabo?

Answer

We completely understand that not everyone will be able to make it all the way to Cabo to celebrate with us. So for those that cannot make it, we will be having a small reception in New Orleans to celebrate with our loved ones at home. More details to come soon :)

Question

Safe + Sound- new cleaning protocols at the resort

Answer

Across Hard Rock resorts, we have implemented health & hygiene protocols to guarantee a total piece of mind during your stay with us. To create our ‘Safe+Sound’ promise we have developed a comprehensive, enhanced cleanliness and sanitation plan that consists of added precautionary measures throughout all aspects of the guest and team member experience. Hard Rock Hotel Los Cabos will also implement the global Hard Rock SAFE + SOUND program powered by Ecolab, which includes detailed guidelines and protocols followed by all branded properties around the world. Watch this link ! ⬇️ https://youtu.be/TYk1MBbmttM

Question

What if COVID affects the wedding?

Answer

As long as the resort is open, we’re going!! If the resort closes due to COVID, we will reschedule to a new date. Your deposit will be transferred to the new date with same rates without penalty. The great thing is besides the $200 deposit, you do not have to pay anything else until you check in. If you choose to cancel, you are still able to get your deposit back up until 60 days before.