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FAQs

Question

How to find the Mayor's Balcony in City Hall?

Answer

Enter through the main Polk Street entrance (also known as Dr Carlton B Goodlett Place). After security, walk 25 feet in and find elevators on your left. Hit number 2 in the elevator. Turn left immediately upon exit, and you’re at the Mayor’s Balcony. You’ll see a velvet rope and sign with the bride/groom's names.

Question

Where to park at City Hall?

Answer

There is no parking at City Hall Directly. We recommend taking an Uber, Waymo, or other ride service or parking in the garage directly across the street: Civic Center Parking Garage, 355 McAllister St, San Francisco, CA 94102.

Question

When should we arrive at City Hall?

Answer

Please arrive 15-30 minutes early. There are security screenings to enter the building and it can get busy mid-day.