Loading
Loading
Loading
Loading
Loading
Loading
September 19, 2025
London, United Kingdom

Sara & Alex

    Home
    FAQs

FAQs

Question

How do I get a UK Visa (US Travelers)?

Answer

The UK has introduced an Electronic Travel Authorisation (ETA) requirement for U.S. travelers. It’s a quick online application and will be required before your trip. You can apply here: https://www.gov.uk/eta/apply Let us know if you have any questions — we’re happy to help!

Question

Will my US chargers and hair appliances work in the UK?

Answer

Most US chargers (for phones, laptops, etc.) will work fine in the UK with just a simple plug adapter. Make sure it is a UK specific adapter, as this is different than the rest of Europe. Hair appliances (like hair dryers, curling irons, straighteners) will only work if they are dual voltage. If not, they won’t work properly or could get damaged due to the UK’s higher 230V voltage. For those, it’s better to buy a dual-voltage version before you go or pick up a UK one when you arrive.

Question

How do I get to London/Ashridge House from Heathrow?

Answer

Traveling to Central London: 1. Elizabeth Line – Travel from Heathrow Airport into central London for around ~£13.90 by tapping in with your Apple Wallet or credit card. The journey takes roughly 45–1 hour, depending on your destination station. 2. Heathrow Express – The fastest (but typically costlier) way: a non-stop train from Heathrow to Paddington in just 15 minutes for ~£25 - not necessarily worth the extra money unless you're in a hurry. Traveling Directly to Ashridge House: 1. We recommend calling an Uber or Bolt from Heathrow.

Question

How do I get to Ashridge House from London?

Answer

The easiest route is to take a train from London Euston to Berkhamsted Station (the journey is about 35 minutes on a direct train). You can pre-book tickets via this website: https://www.thetrainline.com/en-us Once you arrive at the Berkhamsted station, there is a local taxi company that will arrange rides to Ashridge House. The hotel has already alerted them about the high number of visitors expected that day, but if you know your arrival time, we recommend pre-booking a taxi to avoid waiting.

Question

Do I need to tip?

Answer

No, tipping is not common practice in the UK. It may feel awkward but is really not expected/necesary. Some restaurants may automatically include a 12.5% service charge.

Question

How do I get around London?

Answer

The Tube (London Underground) is an extremely efficient and safe way to get around the city. You can use Google Maps to easily see which lines to take and where to transfer. To pay, simply tap in and tap out at the station gates using your phone (Apple Wallet/Google Pay) or a contactless credit.

Question

Other things to note:

Answer

1. Be vigilant in busy areas – Popular tourist spots can attract pickpockets, and there are occasional bike snatchers for phones and other valuables. 2. Look both ways when crossing – Cars drive on the opposite side of the road compared to the US, so double-check before stepping into the street. 3. Escalator etiquette – Stand on the right side of escalators to let others walk past on the left.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2026 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms