FAQs
Question
When do we have to RSVP by?
Answer
August 15th, 2026
Question
What airport is recommended to travel into?
Answer
Cancun International Airport. Transportation to and from this airport is offered as an add-on to your room booking at the TRS Coral or Palladium for an additional $85/person. You are welcome to book transportation on your own as well.
Question
If we are not staying at TRS/Grand Palladium, is there a fee to enter the hotel area for the wedding day?
Answer
Yes. The event pass cost is $120 and allows you to be on property 30mins prior to the wedding and 30mins after the reception ends.
Question
Are children allowed at the wedding?
Answer
We absolutely adore children and love that many of you have little ones! After careful consideration, we’ve decided to make our wedding adults-only to keep the atmosphere intimate and relaxed. However, you can still bring your children along on the vacation just not the wedding itself! Families with children or guests under 18 will need to stay at the Grand Palladium, and we kindly ask that you arrange childcare during the wedding festivities or arrange child care at home (wherever that may be). We completely understand that being a parent comes first, and if this makes it difficult for you to attend, please know we totally understand. We appreciate your love and support! Contact us for more information about potential options for childcare at the resort.
Question
What is the difference between the TRS and Grand Palladium Resorts?
Answer
TRS Coral is the adult-only side. The Grand Palladium Costa Mujeres is the family-friendly side, welcoming families with children. Any guest at the TRS Coral is allowed to go to the Grand Palladium side at any time, but guests at the Grand Palladium side cannot go to the TRS side (outside of the wedding itself).
Question
What is included in the All-Inconclusive Resort Package at TRS/Grand Pallidium?
Answer
The following services and amenities are included as part of the “All Inclusive Plan” offered: • Fine dining options at à la cart and gourmet buffet restaurants as well as room service. Room service is subject to delivery service fees. • Unlimited alcoholic and non-alcoholic beverages and snacks at lounges and bars. • Top-notch entertainment featuring live music and performances. • Chic Cabaret Dinner-Show is complementary for guests staying at TRS Hotels (where available), Reservation’s Fee/Cover Charge will apply. Additional cost applies for guests staying at Grand Palladium or Family Selection properties. • Daily and nightly activities. • Fitness center, spectacular pools and kid’s water park. • Basic Wi-Fi internet access.
Question
Will the wedding be indoors or outdoors?
Answer
Outdoors, bring the shades!
Question
What's the dress code?
Answer
Festive! Think bright colors, fun patterns, & unique textures. It's Mexico after all! We want to see you at your biggest and boldest - don't worry, you won't out-do us ;) The only courtesy we ask is that you steer clear of white!
Question
What time should I arrive for the ceremony?
Answer
4:15 for a ceremony start time of 4:30 (see Schedule).
Question
What if I have food allergies or dietary restrictions
Answer
Please let us know in advance and we'll make every effort to accommodate!
Question
Are you accepting gifts/registry?
Answer
No gifts needed. You coming is all that is appreciated! That said, if you would like to contribute to our honeymoon fund, the link is above under 'Registry'.
Question
What if there aren't any rooms left in the room block?
Answer
If the room block is fully booked, please reach out for further information on available options.