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FAQs

Question

When do I need to RSVP by?

Answer

March 15st, 2026 Formal invites have been sent out and will arrive soon.

Question

What airport should we fly into?

Answer

Cancun (CUN) or Tulum (TQO)

Question

Which shuttle service should I use from the airport to hotel?

Answer

Please avoid booking anything for now. We are planning to assist guests by booking group shuttles based on arrival fights to cut costs. Within the next month we will send out an email to organize shuttles.

Question

When should we book our hotel room by?

Answer

If you plan to book a room at El Dorado we suggest booking as soon as you can as the rooms are first come first serve for the room blocks. After the blocks are sold out the hotel will honor the discounted cost but it will be subject to availability. If you plan to book another hotel, please update us on which you are planning to book so we can organize transportation.

Question

Can I attend the Welcome Party if I am not staying at El Dorado Hotel?

Answer

As long as you are 18+, yes! There is an event pass of $150 you will need to pay to enter the resort as a non guest.

Question

What is the dress code?

Answer

Welcome Party: Tropical Cocktail Wedding: Black Tie Optional / Resort Formal *Please note the wedding is held on a beach so there will be some contact with walking on the sand during ceremony & cocktail hour. Dinner & Reception will be fully floored.* Colors, textures and style! Bring your all to your outfits, nothing is considered too extra. No white or anything white adjacent. ;) Mood board: https://www.pinterest.com/rubyjasminarreola/ruby-joshs-wedding-dress-code/

Question

Can I bring a plus one?

Answer

We have already assigned all invites which were alerted to all guests. If you are unsure, please reach out to Ruby & Josh.

Question

What are the wedding weekend plans for Friday?

Answer

We purposefully left this day open for guests to arrive & enjoy the resort. We will be around having fun to please join us! We will send out an email regarding excursions hosted by the hotel if you would like to participate.