FAQs

Question

¿Cómo reservo mi estancia en el resort?

Answer

Para reservar su estancia en Platinum Yucatán Princess por favor contacte a Sandy vía WhatsApp (+52 5532200396) o correo electrónico (casavows@gmail.com). No es necesario permanecer en el resort.

Question

How do I book my stay?

Answer

You can stay anywhere, but we recommend using our Group Discount at Platinum Yucatan Princess. To book, please contact Sandy via WhatsApp (+52 5532200396) or by email (casavows@gmail.com).

Question

¿En qué resort se hospedarán los novios?

Answer

Nos hospedaremos en Platinum Yucatán Princess.

Question

Where will the Bride and Groom be staying?

Answer

Platinum Yucatán Princess All Suites & Spa Resort, which caters to adults only, allows guests to visit its sister resort. The sister property is right next door, called Platinum at Grand Riviera Princess. This is a family-friendly resort, but guests from this resort do not have access to the adult only side.

Question

¿Pueden venir mis hijos a la ceremonia y recepción de la boda?

Answer

La ceremonia y recepción son sólo para adultos.

Question

Can my kids come to the wedding ceremony and reception?

Answer

Although we love your little ones, this is an adult-only affair.

Question

¿Cuál es el código de vestimenta para la boda?

Answer

El código de vestimenta para la boda es de gala.

Question

What’s the dress code for the wedding?

Answer

Our wedding will be a formal affair. Gentlemen are encouraged to wear a suit and tie, while ladies can opt for a floor-length gown or formal cocktail dress.

Question

¿Cuándo se vence el RSVP?

Answer

15 de Julio de 2025

Question

When is the RSVP due?

Answer

All RSVPs are due by July 15th, 2025. RSVPs can be submitted electronically using the QR code provided in the invitation or in the RSVP tab on the website.

Question

What’s the dress code for the Welcome Party?

Answer

TBD