FAQs
Question
How does the booking work?
Answer
You can pay little by little! We're working with the Grand Moon Palace Resort and Destify to ensure your rooms are held for the wedding, without having to pay all the expenses upfront. A deposit of $150 for every person in your party is required to hold your room. The rest can be paid as you go. Full payment is due 65 days before your first day of check in. The resort has a minimum 3 night stay but more nights can definitely be added. We ask everyone to please book through our website so we make sure our entire wedding group is accommodated properly. I guarantee they have the lowest price available. If you happen to find a better deal elsewhere, they can always price match.
Question
How to price match?
Answer
The great thing about booking through our link is that you can pay little by little. You can sometimes find the rates cheaper on websites like Expedia or booking.com. However, those websites require you to pay the full payment upfront. In that case, screenshot the price you found cheaper and submit the screenshot through the link below. *In order for them to price match, it would need to be submitted 24 hours after booking through Destify. For example, you pay your deposit for your room using our website, submit a screenshot of a cheaper rate on Expedia and they will match price. To submit your screenshot, follow the link below: https://destify.com/price-match/?_gl=1*1n3j889*_ga*MTMyNzkzMTYyMi4xNzU0MDY3ODc2*_ga_16M2MC6EDB*czE3NTYyMzY5NTgkbzEwJGcxJHQxNzU2MjM3ODQ0JGo2MCRsMCRoMA..*_fplc*WHlMQmVxbGMxV0xLem1IRGtmelYzY0hRTFFjQjJsT1hyV3FaanpvRlNEZ3kwU2w4djIxdTNlUk1UTHg5UGxmNEhid0EzWTdBbVBTUW5uUUFBTTlWWXdPJTJGSUdTSSUyRmxWMUJ1UWJCdHF2TDhvdHlER05hTXNKczElMkZBWkFCQnRnJTNEJTNE
Question
Are flights included?
Answer
Flights are not included in your room rate but tequila is! Your specific rate includes food, drinks, amenities, shows, taxes and fees. Also, transportation from the airport to the resort is free when 4 or more nights are booked. They also have other options for those staying 3 nights. You’ll be able to add this to your total when you place your deposit.
Question
Are kids allowed?
Answer
YES! Our babies will be there and we hope yours will too. Kids are free at the resort so bring them along. We made sure to pick the most family friendly all inclusive in Cancun. They have pools, arcades, kids' club, a circus restaurant, and a gigantic water park; All included in your room rate! We kindly ask for the little ones (including our own) to remain seated and quiet during the wedding ceremony. Tablets/phones with headphones are welcomed to keeps them entertained. The resort's kids' club will also be open for that time as another option.
Question
Can I bring a plus one?
Answer
YES! This is our wedding but it's also your vacation! Bring your person. Please just no surprises so we have a seat for everyone. When you book the room, include all the people in your party and we'll be able to see their names. This way we can make an accurate seating chart for the big day.
Question
What do I wear?
Answer
We’d love for everyone to dress up and celebrate with us! Think suits, ties, and dresses—a touch of fancy to match the big occasion. Please no jeans, flip flops, shorts or t-shirts.