FAQs

Question

Where can I view the resort and ammentiies?

Answer

Please visit the resort website for a list of dining options, amenities and other information: https://www.hyatt.com/en-US/hotel/mexico/hyatt-ziva-cancun/canif

Question

Is there transportation to and from the hotel?

Answer

If you booked through our designated travel site, then YES! If you did not, you will need to arrange your own accommodations. PLEASE NOTE: you will need to visit the front desk ONE day prior to your departure from the resort. They need to arrange several things for your departure. This is a MUST at all resorts.

Question

Is there a dress code for the wedding?

Answer

Formal | Men: Suit, tie optional Women: Dresses, dressy heels/sandals NOTE: The events will take place outside with plenty of sun and wind (but no sand).

Question

Is this a family friendly or adult only resort?

Answer

Great news, its BOTH! There is an adult only side of the resort, as well as rooftop adult only pool. The remaining resort is family friendly.