FAQs

Question

The resort lists two properties— which one do we stay at?

Answer

You should book your stay at Secrets Playa Mujeres, not the Dreams property.

Question

Are flights included in the room rate?

Answer

No, unfortunately flights are not included. But all drinks, meals, resort activities, gratuity, and transportation to and from the airport are included!

Question

What day should I arrive and depart?

Answer

Megan and Daniel will be staying at the resort from Thursday, February 18th through Thursday, February 25th, with the wedding taking place on the 21st. There is a 3 night minimum stay at the resort. You are more than welcome to join them for any portion of their stay—come for a long weekend or make it a full vacation, whatever works best for you!

Question

Is it adults only?

Answer

Yes—both the wedding and the resort are adults-only.

Question

Who do I contact if I have questions about booking our rooms?

Answer

Please contact our certified destination wedding specialist, Tanya Casteel, at 219-406-6910 or tcasteel@destinationweddings.com for assistance with the booking process.

Question

Does the resort have safety measures in place?

Answer

We know traveling internationally can bring up questions. Please rest assured that Secrets Playa Mujeres is a private, secure, gated luxury resort. They are known for their excellent safety and security measures to ensure guests feel comfortable throughout their stay. We chose this resort with our guests’ comfort in mind and look forward to celebrating together in paradise!

Question

How do we book Excursions?

Answer

There are plenty of ways to enjoy your time in Mexico! From snorkeling and sailing to spa days or exploring local culture, there’s something for everyone. Excursions can be easily booked through our destination wedding website, so you can plan your adventures in advance and make the most of your getaway!