FAQs
Question
What airport do I fly into for Tulum
Answer
Cancun International Airport (Cancun) Aeropuerto Internacional de Tulum Felipe Carrillo Perto (Tulum)
Question
How long is the ride from Cancun Airport to the Hotel?
Answer
WARNING- First of all, you need to know that when you come out of the airport you will be approached by a group of people nicely dressed in uniform offering a transfer to your place. Just ignore them. They are vendors selling timeshare deals, which are everything but a deal. Dreams Tulum Resort & Spa is a hotel located 110.6 km (68.572 mi) or 1 h 32 min away from Cancun International Airport. The best way to get to from Cancun Airport to Dreams Tulum Resort & Spa is by a booking private transportation with certified drivers. You can book during your room registry on our website, or book private shuttles. There are also trains and busses if you feel feel comfortable traveling public transportation in Mexico 😳 that are cheaper options The resort also offers shuttles to the local Tulum airport, or you can arrange transportation through Expedia, or other travel agencies of your choosing.
Question
Does Dreams Tulum have a shuttle from the airport?
Answer
Yes! When registering for your room on the website, you can also book your round trip transportation in the same link! However, if you are traveling in a bigger group, or feel like you can get better pricing from Expedia, Booking, or Trip Advisor feel free to do so!
Question
How long are guests required to stay at the hotel throughout the wedding?
Answer
Minimum 3 nights. The wedding party should be present for the rehearsal dinner on November 6th. All other guests should be present for the wedding November 7th. Flying in on November 4th would be ideal. The bride and groom will be at the hotel from November 4th -10th, all guests are welcomed to join us before or after the wedding.
Question
Can i use another source to book my hotel?
Answer
No, all reservations must be made through the travel agent (Paradise Dreams) that is provided by us, as room blocks have already been reserved at a discounted price
Question
Are we allowed to bring our kids?
Answer
While the hotel is kids and family friendly, and as much as we love your little ones, we kindly request this be an adult only wedding.
Question
How do I gift the bride and groom?
Answer
There is a link on our registry for online donations, however we would gladly accept cash donations as well that we look forward to using towards our honeymoon, and continuing to work toward our dream home!