FAQs

Question

Is it too late to register?

Answer

No. There is still time to book. Using the link provided select the room you would like. If it is unavailable simply hit "Join Waitlist." You will receive an email to register. The email link will only be active for 2 days, after which you will need to resubmit a request.

Question

Do I need a Passport to travel?

Answer

Yes. Passports are required to travel to and from Mexico. Passport processing times vary, get your paperwork sent off early.

Question

Does the cost include my flight?

Answer

No. Airfare must be purchased separately.

Question

Is transportation to and from the airport included?

Answer

Yes. You will be asked to submit your flight information to coordinate transfers.

Question

Does my plus one need to register?

Answer

Yes. All guest must register through the link provided. Deposit listed is PER PERSON. Each guest must pay deposit to complete booking.

Question

Are payment plans available?

Answer

Yes. Once you make your initial deposit you will have the option to pay in full or monthly payments through WeTravel.com. You can pay off your balance at any point. It is important to make sure monthly payments are paid on time. If you have any issues regarding payments please reach out to Charisse.