FAQs

Question

I have a question but dont want to bother the bride or groom. who can i contact?

Answer

Our wedding planning team! *they will be closely monitoring their emails. travel questions: Ivan: travel.takeloveeverywhere@gmail.com all other questions: Sophia: concierge.takeloveeverywhere@gmail.com +52 (624) - 219- 0760 Owner of TLE: Fernanda: takeloveeverywhere@gmail.com +52 (624)-182-5103 if all else fails- contact the people below: tina rigsby: grooms mother 281-381-5244 zoe armstrong: bride's MOH 512-690-1712

Question

If I Need help from the Zoetry resort team specifically who can I contact?

Answer

Laura, the Wedding Coordinator of the resort: laura.gomez1@zoetryresorts.com +52 624-145-7700 ext. 7900

Question

how do i get to Zoetry/resort of choosing?

Answer

Book Airport Transfer To/From Hotel This is a hotel recommendation. We have used this company on previous trips and was pleased with their service. You can choose a private transfer or a shared transfer depending on budget. https://www.amstardmc.com/en/transfers-main/

Question

what is the latest I should try to get in prior to Catamaran Thursday night?

Answer

Please shoot to land latest at 1:30-2.

Question

Do I really where white to the catamaran?

Answer

yes. the bride and groom will be wearing a fun color! if you dont feel comfortable wearing all white. white on top and a light tan/khaki pants are totally fine.

Question

how do I order room service/ order my room service ahead of time?

Answer

the best way to do this is to download the hyatt app: apple store: https://apps.apple.com/us/app/hyatt-inclusive-collection/id1561920692 google play store: https://play.google.com/store/apps/details?id=amresorts.app&hl=en_US