FAQs
Question
How to book travel?
Answer
Please use our amazing travel agent Amber and follow the link located on the travel section of the website. Through the link, they will provide you with details about the resort, how to book, room details and much more! Travel Insurance is offered through the site and is suggested.
Question
Do you need a Passport?
Answer
Yes, you will need a passport to travel to the Dominican Republic. Please note that the passport office is currently running about a three-month turnaround time without paying for expedited services. Don't find yourself in a bind at the last minute!
Question
Transportation from the airport
Answer
You can arrange for private arrangements through the travel site or take a local taxi. The resort is located approximately 30 minutes from the airport.
Question
What airlines to use
Answer
Typically, your big airlines will provide more reassurance in your flight schedules. Your bigger cities will have better options for direct flights to Punta Cana, DR.
Question
Cell Service
Answer
Cell service will be limited in the DR. We highly recommend downloading the WhatsApp to communicate while at the resort. The hotel offers Wi-fi, once connected you will be able to text and call on the WhatsApp without being charged international fees.