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May 16, 2025
Puerto Vallarta, Mexico
#psinparadise

Samantha & Patrick's Wedding

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    FAQs

FAQs

If you have any additional questions, feel free to reach out to the wedding couple at thegrayfords@gmail.com, our wedding coordinator Estivi at estivaliz.diaz@secretsresorts.com, or our travel coordinator Montse at montse@holaweddings.com.
Question

Wedding Details

Answer

Wedding Day Details: Date: May 16, 2025 Location: Secrets & Dreams Vallarta Bay Resort, Puerto Vallarta, Mexico Ceremony: Beachfront Gazebo at Dreams, 6:00 PM Cocktail Hour: Dreams Pool Deck, 6:30 PM Reception: Dreams Pool Deck, 7:30 PM Pre-Wedding Events: Sip & Celebrate Soiree (All Guests): May 14, 2025, Dreams Veranda, 5:00 PM Rehearsal Walk-through (Wedding Party Only): May 15, 2025, 6:00 PM Rehearsal Dinner (Family): May 15, 2025, 6:30 PM

Question

What is the dress code for the wedding events?

Answer

Welcome Event (May 14): Casual cocktail attire! Think light, airy fabrics and clean silhouettes. Ceremony, Cocktail Hour and Reception (May 16): Semi-formal resort attire Helpful examples: https://www.nordstrom.com/browse/content/blog/beach-wedding-attire https://www.brides.com/beach-wedding-attire-4842339

Question

Assistance with Reservation Changes

Answer

If you need to make any changes to your reservation, please feel free to contact Montse at Hola Weddings. She will be happy to assist you! You can reach her through the following: Phone: 1-888-472-7077 Direct Email: montse@holaweddings.com General Email: hola@holaweddings.com

Question

For Guests Staying Off-site of Secrets or Dreams Vallarta Bay

Answer

Guests not staying at Secrets or Dreams Vallarta Bay are welcome to attend the wedding. Please RSVP by October 20th and indicate that you will be staying off-site. The finalized guest list will be shared with our wedding coordinator, including details of who is staying at the resort and who is not. This information will be provided to the hotel to ensure smooth check-in on the wedding day. Wedding Day Check-In: All wedding guests will have a private check-in on the day of the wedding. Guests staying off-site will need to present their passport (or the government-issued ID used to enter Mexico). The front desk will hold onto your ID until the wedding festivities end (around 10:30–11:00 PM). You will have access to the resort's amenities for the entire day. When you're ready to leave, simply visit the front desk to collect your ID. Please note: Transportation for off-site guests will not be provided the day of the wedding.

Question

When should I plan to travel to the destination?

Answer

We recommend arriving at least a day or two before the wedding on May 16, 2025, to fully enjoy the festivities. An optional welcome/kick-off event for all wedding guests will take place on May 14th, 2025. You're also encouraged to extend your stay and turn the celebration into a memorable vacation!

Question

What is the Deposit and Cancellation policy for the room block?

Answer

For guests who book their hotel through the room block: Deposit & Payment Plan: 1st Deposit: $200 per room to reserve. 2nd Deposit: $500 per person by December 18, 2024. Final Payment: Due by February 26, 2025. Cancellation Policy: Until December 18, 2024: No penalty; deposit refunded. December 19 – February 26, 2025: 3-night penalty per room. After February 26, 2025: Non-refundable.

Question

What is the difference between preferred club and regular rooms at the resort?

Answer

The Preferred Club experience is designed to provide an elevated level of luxury and exclusivity and include: Exclusive Access to preferred club lounge, a private lounge, pool, and beach area. Upgraded in-room amenities, such as premium minibar items, luxury bathroom toiletries, and enhanced room service options. Enjoy personalized check-in and check-out services, along with a dedicated concierge.

Question

How do I get to the resort?

Answer

Nearest Airport: Puerto Vallarta International (PVR) Transportation: The resort is a 15-minute drive from the airport. Roundtrip transportation ($51 per person) is included for guests booking through our room block portal. For those booking outside the room block, please arrange your transfers separately. Taxis and shuttles are available at the airport.

Question

Can I bring a plus one?

Answer

Plus ones are permitted, please indicate on your RSVP or reach out to the wedding couple so we can ensure a proper head count.

Question

Can I bring my children?

Answer

Yes, please indicate on your RSVP. Guests with children under 18 should stay at Dreams Vallarta Bay. Note that children are not permitted at Secrets Vallarta Bay. Adult guests at Dreams can purchase an access pass to Secrets’ facilities to enjoy the adults-only amenities.

Question

Are pets allowed?

Answer

Yes, small dogs are welcome. Book the required room category for your dog to enjoy amenities like food and water bowls, a dog bed, and toys.

Question

What should I pack?

Answer

Lightweight and comfortable clothing Swimsuits and beachwear Semi-formal attire for the wedding events Sunscreen, hats, and sunglasses Comfortable footwear for walking and excursions Light jacket or shawl for cooler evenings

Question

Is tipping required at the resort?

Answer

Basic gratuity is included in your stay, but you can feel free to tip resort staff for exceptional service. Suggested tips: Housekeeping: $1-2 USD per day Bartenders and Servers: $1-2 USD per drink or 10-15% of the bill Bellboys: $1-2 USD per bag Concierge: $5-10 USD for special assistance

Question

Important Contacts:

Answer

Secrets Vallarta Bay: 1.866.467.3273 Dreams Vallarta Bay: 1.866.237.3267 Travel Group Coordinator: Montse Velasco | 888.472.7077 | montse@holaweddings.com Wedding Coordinator: Estívaliz (Estiví) Díaz | +52 322.226.2900 Ext. 7951 | estivaliz.diazcastaneda@secretsresorts.com Wedding Sales Manager: Paloma Bravo | +52 322.226.2913 | paloma.bravo@secretsresorts.com

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