Loading
Loading
Loading
Loading
Loading
Loading
Please RSVP by October 1st!
Please RSVP by October 1st!
April 11, 2026
Riviera Maya, Mexico
#PRdostihai

Prarthana & Rahul

    Home
    FAQs

FAQs

Question

When should I RSVP by?

Answer

We would really appreciate it if you could please RSVP by October 1st!

Question

When is the deadline to book the hotel rooms?

Answer

Reservations must be made through the couple’s contracted wedding block by January 1, 2026!

Question

What if I want to stay at a different resort or have a timeshare elsewhere?

Answer

We understand that this voyage is also a vacation for you, our guests, and we respect that everyone has their own preferences. However, wedding guests staying off of the resort property will risk not having the same conveniences and experiences as everyone else. For these guests, the hotel charges additional fees per person per day to attend the wedding. We have planned several events to appreciate each family joining us. Having you around for wedding activities and other gatherings throughout the week will really make this experience special for all. Please reach out to bride or groom with additional questions.

Question

Where can I find more information about the resort?

Answer

We encourage guests to check out the Booking Site built exclusively for our wedding group which provides the ability to learn more about the resort and destination. Most importantly, the custom event page also allows our guests to book their travel online and provide flight itineraries for airport transfer arrangements.

Question

WHAT IF I'M BRINGING KIDS?

Answer

They have great activities and areas tailored just for kids and teens. Hard Rock Riviera Maya is a family-friendly portion of the resort. The kids will be allowed in all event venue sites.

Question

WHAT IF I HAVE DIETARY NEEDS/ RESTRICTIONS?

Answer

There will be plenty of non-alcoholic beverages available! The three resorts feature a wide variety of cuisines including Indian, Mexican, Italian, Thai/ Asian, and American to satisfy all your dietary needs and desires. In addition, all event menus will feature vegetarian food options. If guests have additional dietary restrictions, we kindly ask that they let us know as soon as possible. These important details will help when it comes to wedding planning and any other event planning with the resort. Guests should make a note of their restrictions when they check into the resort.

Question

Are there transfers available from and back to the airport?

Answer

Yes! Roundtrip, shared airport transfers are being provided and coordinated by Hard Rock’s in-house transfer service and hotel concierge, to and from Hard Rock Riviera Maya and Cancún International Airport (CUN). 2x roundtrip, shared airport transfers are included per room with a minimum of 3 nights stay; additional guests will be billed by the hotel at $84 / adult or child shared, roundtrip service. Please fill out one flight information form for each itinerary through the link listed under the "Travel" tab.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms