FAQs

Question

Can I bring my kids?

Answer

We love your little ones, but we’ve decided to make our wedding an adults-only celebration. We hope you can join us for this special day!

Question

Do I have to book my room through the dedicated wedding group to attend wedding events?

Answer

To attend private wedding events, guests are required to book their room reservation via our dedicated room block.

Question

Is the resort all-inclusive?

Answer

Yes, the resort is all-inclusive and includes food, beverages, housekeeping, entertainment and more! Gratuities are optional and always appreciated.

Question

What is the deadline to book my room within the wedding group and when are payments due?

Answer

The deadline to book your room and pay in full is July 1st, 2026.

Question

Can I bring a guest?

Answer

We are so excited to celebrate with you! Due to limited space, please note that only those named on the invitation are able to attend.

Question

Do I need a passport?

Answer

Every person traveling to Mexico will need a valid passport book. If you do not have a passport book, you should apply for one ASAP as the process can take several months. Your passport book should not expire within 6 months AFTER travel. Even though your passport may be valid, the airline can deny boarding if your passport expires within 6 months AFTER travel. Do not risk it, renew if you are due!

Question

Which airport do I fly into?

Answer

Licenciado Gustavo Díaz Ordaz International Airport - Carretera a Tepic Km 7.5, Área Militar de Vallarta, 48311 Puerto Vallarta, Jal., Mexico.

Question

How do I book flights?

Answer

Please book flights directly with your preferred airline. Please ensure the name listed on your airline reservation matches your passport book exactly. The travel agency recommends using Google Flights to find the best price.

Question

How do I get from the airport to the hotel?

Answer

Roundtrip airport transportation can be added to your hotel reservation at the time of booking. You may choose from shared or private. Please see the travel website for further details.

Question

How do I RSVP to the wedding events?

Answer

Please go to the RSVP tab on this website and enter your name. Please also remember to book your room within our dedicated wedding group.

Question

I have a food allergy or dietary restriction, can I make a special request?

Answer

This is usually added to the RSVP.

Question

When do I need to arrive at the hotel?

Answer

It is highly recommended to arrive no later than 2 days prior to the wedding to ensure that you arrive in time for the wedding as well as our pre-wedding events.

Question

Is there a dress code for the wedding? Will the wedding be indoors or outdoors?

Answer

Please join us for our outdoor wedding celebration. We kindly request semi-formal attire for our wedding. Additional information and style suggestions can be found on the Dress Code page of our website.

Question

Can I take photos and videos during the ceremony?

Answer

To help us be present and enjoy every moment, we ask that you not take photos or videos during the ceremony. Our professional photographer will capture everything beautifully!

Question

If I have questions regarding travel or the resort, who should I contact?

Answer

Our dedicated travel agency Luxury Travel Boutique at info@experienceluxetravel.com or 419-877-7897. The agency's normal operating business hours are Mon-Fri 9AM-5PM EST. Emails and phone calls are returned within one business day.