FAQs

Question

Attire & Dress Code

Answer

Dress code: Formal/Beach Formal. For the Ladies — we’re envisioning a sea of gorgeous long green dresses to complement our tropical setting. For the Gentlemen — khaki or cream beach pants with a dress shirt. Just one small request — please skip all things pink, as that is reserved for immediate family.

Question

What’s the weather like in December?

Answer

December in Riviera Maya is typically warm and pleasant, with average highs around 80°F. Evenings can be cooler, so a light sweater or shawl is a good idea.

Question

Photography & Social Media

Answer

We kindly ask that you put your phones and cameras away during the ceremony so you can be fully present with us — we have a wonderful professional photographer capturing every moment. After the ceremony, snap away at the reception and feel free to share your pictures with us

Question

Do I need a passport?

Answer

Yes! A valid passport is required for all travelers entering Mexico. Make sure yours won’t expire within six months of your travel date.

Question

Where is El Dorado Royale located?

Answer

El Dorado Royale is a beautiful beachfront resort located in the Riviera Maya, Mexico, just about 20 minutes south of Playa del Carmen.

Question

What is the tipping policy?

Answer

While gratuities are appreciated, they are not mandatory as El Dorado Royale includes tips in many services. If you’d like, you can tip exceptional service staff directly.

Question

Are children allowed at El Dorado Royale?

Answer

El Dorado Royale is an adults-only resort, so the atmosphere is peaceful and perfect for relaxation.

Question

What currency is accepted?

Answer

The Mexican Peso (MXN) is the local currency, but US dollars are widely accepted at the resort and surrounding areas. Credit cards are also commonly accepted.