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Rachel & Matthew

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FAQs

Question

Can I RSVP online, or do I have to mail in a card?

Answer

You can RSVP online in the "RSVP" tab (which will go live once invitations are mailed out), OR mail in your RSVP card.

Question

What date should I RSVP by?

Answer

Please RSVP by February 8th, 2025.

Question

Do you have a hotel block for guests?

Answer

Yes, please see the "travel" page for more information. There are also many other hotel options in Rochester, including: Hampton Inn and Suites Rochester Downtown School 31 Lofts The Strathallan DoubleTree by Hilton Rochester Courtyard by Mariott Rochester Downtown

Question

What is the address for the venue?

Answer

The Wintergarden by Monroe's 1 Bausch and Lomb Place Rochester, NY 14604

Question

Is the venue wheelchair/handicap accessible?

Answer

Yes, there are no stairs leading to the ceremony or reception, and there is an elevator that leads up to cocktail hour.

Question

Is there parking available?

Answer

The Wintergarden does not have its own parking; however, there are two parking garages that connect to the venue. Court Street Garage 194 Court St Rochester, NY 14604 Midtown Garage 110 S Clinton Ave Rochester, NY 14604 Both garages charge $2 per hour with a daily maximum of $10. There is also limited free street parking available on weekends.

Question

Will there be a shuttle from the hotels to the venue?

Answer

No; both hotels are within a block of the venue. For guests who are unable to walk one block, please let Rachel know when booking your room so arrangements for transportation can be made.

Question

Will the wedding be indoors or outdoors?

Answer

The ceremony, cocktail hour, and the reception will all be indoors and within the same building.

Question

What is the dress code?

Answer

Cocktail attire (suit and tie for men, cocktail-style dress or dressy separates for women)

Question

Am I allowed to bring a plus one?

Answer

If you have a plus one, it will be indicated on your invitation/RSVP card. We ask that you do not bring additional guests beyond what is indicated on your RSVP card.

Question

Am I allowed to bring my children?

Answer

We love your children, but due to space and safety concerns, we are unable to accommodate guests under 18 at our wedding.

Question

Will there be childcare available?

Answer

Childcare is not provided. If you are in need of childcare while in Rochester, please reach out to Rachel for recommendations.

Question

Will there be meal options for those with food allergies/dietary restrictions?

Answer

Dinner will be buffet-style with options for all diets. We do ask that you indicate any allergies or dietary restrictions on your RSVP card so that we may relay them to the kitchen staff.

Question

Will there be an open bar?

Answer

DUH OF COURSE!!

Question

Am I allowed to take photos?

Answer

We encourage guests to take photos, and ask that they be uploaded to our online album via the QR code posted throughout the venue. We only request that there be no flash photography during the ceremony.

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