It all started with a "hello" from Anna. We met in Los Angeles in October 2016. Anna had just flown in from Phoenix on an early bird flight. It was 8:30 AM and Anna wanted her coffee. Between her and a cup of coffee, stood her future best friend, #1 fan, and husband. My typical morning in the office involves standing in front of the coffee machine for about 15 minutes to decide what coffee I would like to start off the day with. That morning, Anna was waiting patiently behind me and I didn't even noticed. Instead of telling me to hurry up; she said "hello, I'm Anna from Phoenix." My response to her was "oh I've been to Phoenix many times, and there's nothing in Phoenix." And that's the story of how we met.