FAQsFAQs

Question

Can I buy a package on my own through MSC?Can I buy a package on my own through MSC?

Answer

We recommend booking through SunCoast Travel Agency so all wedding guests are linked under the same group reservation. This ensures access to group perks and event coordination. SunCoast Travel will match any rate or promotion you find directly through MSC for any package

Question

Can we book our cabins close to each other?Can we book our cabins close to each other?

Answer

Definitely! SunCoast Travel will do their best to place your cabin near family, friends, or in your preferred location on the ship. Just mention your request when booking, and they’ll work to accommodate it based on availability.

Question

How do I book my cabin?How do I book my cabin?

Answer

Fill out the Google Form under "Cruise Booking Link". Once this form is completed, SunCoast travel will reach out to you with full booking/secured payment link. Please contact SunCoast Travel via phone or email to answer any questions. They will guide you through selecting your cabin type, securing the best rate, and setting up a payment plan if needed.

Question

Do I need a passport?Do I need a passport?

Answer

Yes — a valid passport is required for all guests, as the cruise will visit international ports. Make sure your passport does not expire within 6 months after our return date. If you need a passport expedited you can reach out to The Passport Station for a special wedding rate!

Question

Is there a deadline to book?Is there a deadline to book?

Answer

Yes — to guarantee your spot in our group and the best pricing, please book and full payment is due 90 days prior to sailing. After this date, availability and pricing are subject to change.

Question

How will we know the wedding day schedule?How will we know the wedding day schedule?

Answer

We’ll provide a printed itinerary in your welcome packet when you board, along with any last-minute updates through our wedding group.

Question

Are Kids Allowed?Are Kids Allowed?

Answer

Yes! Children are welcome to join us on the cruise and at the wedding celebration. MSC offers plenty of kid-friendly activities, entertainment, and supervised programs, so they’ll have just as much fun as the adults.

Question

Who do I contact with questions?Who do I contact with questions?

Answer

For all booking and travel questions, please contact SunCoast Travel. For wedding-specific details, reach out to Jeffrey or Natalia directly.

Question

Do healthcare workers, teachers, or first responders get a discount on MSC?Do healthcare workers, teachers, or first responders get a discount on MSC?

Answer

Yes! MSC offers special discounts for healthcare professionals, teachers, and first responders as a thank-you for their service. Let SunCoast Travel know if you qualify, and they will apply the discount to your booking

Question

Can MSC match my loyalty status from another cruise line?Can MSC match my loyalty status from another cruise line?

Answer

Yes! MSC offers a Status Match Program for guests who have loyalty status with other cruise lines, hotels, or even certain travel programs. This can give you extra perks and benefits on your sailing. Be sure to mention your status to SunCoast Travel when booking so they can assist with the match.

Question

Does it matter which experience I book? Bella, Fantastica, or Aurea?Does it matter which experience I book? Bella, Fantastica, or Aurea?

Answer

To be included in all of special wedding events- such as spa access, exclusive dinning experiences, and even priority boarding and disembarkation- were highly recommending that you book a minimum of the Aurea class!

Question

What is the difference in Experience Levels? Bella, Fantastica, or Aurea?What is the difference in Experience Levels? Bella, Fantastica, or Aurea?

Answer

For my visual learners- there is a YouTube link explaining the different experiences under the "Cruise Booking + Links tab" 1. Bella Experience– Basic & Budget-Friendly- Ideal for first-time cruisers or those looking for the most affordable option. **Includes:** * Accommodation (inside, oceanview, or balcony depending on selection) * Buffet and main dining room meals * Entertainment & onboard activities * Access to pools and gyms * Kids Club programs * MSC Voyagers Club points **Limitations:** * No cabin location preference * No flexibility for changes/upgrades * Room service for a fee * Limited cruise personalization 2. Fantastica Experience– Added Flexibility & Comfort Good balance between value and extra perks. *Includes everything in Bella, plus: * Choice of cabin location (mid-ship, higher decks, etc.) * 1 free change to your cruise reservation * Priority choice for dinner times (subject to availability) * Free room service (limited to breakfast) * Discounted fitness classes & personal training * Kids cruise for free (on select sailings) 3. Aurea Experience – Wellness, Relaxation & Priority More premium with added wellness and convenience perks. **Includes everything in Fantastica, plus:** * Premium cabin location (often on higher decks or near spa) * Welcome package (Prosecco + chocolate) * My Choice Dining (flexible dining times) * Free access to the Spa’s thermal area * 10% off spa treatments * Priority boarding & luggage drop-off * Bathrobe and slippers in room 4. MSC Yacht Club – Luxury All-Inclusive MSC's exclusive "ship within a ship" concept. *Includes everything in Aurea, plus:** *Private lounge, restaurant, and sun deck, *24/7 butler and concierge service, *Premium drink package included, *Unlimited Wi-Fi, Priority embarkation/disembarkation, *All gratuities included, Higher-end suites