FAQs
Question
Welcome! More to come soon
Answer
Hi everyone! This website is still in the early stages and will be updated over the next few months with the full wedding schedule, travel information, and more details. For now, the website is primarily being used for RSVP tracking and room block reservations. Please check back later for additional updates!
Question
How and when do I need to RSVP?
Answer
Please RSVP through the RSVP tab at the top of the website. The RSVP deadline is June 1, 2026. Additional events and a full schedule will be added to the website closer to the wedding.
Question
Are there any important dates to keep in mind when booking my room?
Answer
Yes! Below is the tentative schedule: • Monday, April 5 – Welcome event in the afternoon • Wednesday, April 7 – Wedding event • Friday, April 8 – Optional group excursion Naif and Saige will be staying April 4–11, so guests are very welcome to stay around those dates if they’d like to spend extra time together before or after the wedding events.
Question
What should I know about the Room Block?
Answer
Please visit the Room Block tab to reserve your room and submit your deposit by June 1, 2026. Our room block at Dreams Playa Mujeres is available April 4–11, 2027, which includes three days before and three days after the wedding. Naif and Saige will be staying the entire week and look forward to celebrating and spending time with everyone! Important: Guests must stay a minimum of three nights at the resort through our room block in order to attend the wedding. Rooms are first come, first served, so we recommend booking early if you have a preferred room type. If your preferred room type is unavailable, or if you would like to stay outside of the room block dates, please contact our travel coordinator for assistance. If you happen to find the same room type at Dreams Playa Mujeres Resort for a lower price than our room block rate, please reach out to our travel coordinator and send a screenshot of the website that shows the dates, room type, and price. He will review the information to see if a price match can be arranged.
Question
Who do I contact with room block questions?
Answer
Our travel coordinator Andre is happy to help with any booking questions. Email: guests@paradiseweddings.com Phone: 877-737-0177 (option 2) Hours: 9 AM – 5 PM EST Please reach out if: • You want a room not listed on the booking site • You want to extend your stay beyond the block dates • Your preferred room is sold out • You are looking for a price match
Question
What are the resort check-in and check-out times?
Answer
Check-in begins at 3:00 PM, and check-out is at 12:00 PM. If your flight arrives before check-in, you are welcome to leave your luggage with the resort concierge and enjoy the resort amenities while you wait for your room to be ready. If your departure flight is after check-out time, you may store your luggage with the resort and continue using the amenities until 5:00 PM. Please note that additional fees may apply for access to resort amenities after 5:00 PM.
Question
Is Transportation provided to and from the airport?
Answer
Our travel agency offers round-trip airport shuttle transportation to and from the resort. You will see the pricing and reservation option directly on the room block booking site. If you have questions about transportation, please contact our travel coordinator using the information listed above. While you are welcome to arrange your own transportation, we recommend researching companies carefully and avoiding taxis or Ubers when possible.
Question
What should I know about flights?
Answer
Flights are not included in the all-inclusive resort package. We recommend beginning to monitor flight prices about 10 months before the wedding to find the best deals. Guests traveling from the United States and Canada are free to book through any site they prefer for the best deals and utilize any flight points they may have. For anyone flying from Montreal (YUL), once we get a final headcount, we will work on getting a group rate with Air Transat so we can all travel on the same flights.
Question
What does an "all-inclusive" resort mean?
Answer
Dreams Playa Mujeres is an all-inclusive resort. When you book through our room block, the total price includes: • Accommodation • Food and drinks • Alcohol • Resort activities and entertainment This is also a family-friendly resort, so guests are welcome to bring their children. Children ages 0-2 are free to stay at the resort and ages 3-12 come at a discounted rate.
Question
Do I need a passport to travel to Mexico?
Answer
Yes. All guests traveling to Mexico must have a valid passport that does not expire before or during your trip. Passport processing can take several months, so we recommend applying or renewing as soon as possible if needed.
Question
Can I bring a plus one?
Answer
Due to space limitations, we are only able to accommodate guests listed on the invitation. If you received a plus one, it will appear when you RSVP.