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May 25, 2025
Playa del Carmen, Mexico

Jenna & Josh

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    FAQs

FAQs

BOOK HERE: https://kptravelgroup.com/flottmanjacobs
Question

What should we wear for the wedding weekend?

Answer

For the ceremony and reception, we hope you will join us in dressing in "Garden Cocktail" attire - think bright colors and fun patterns. We suggest that men wear a lightweight suit or dress shirt with tie and women wear a midi- or knee-length dress or dressy separates. See inspo here: https://pin.it/4avnZDnwG. For the welcome party, We hope our guests will wear WHITE or IVORY "beachy casual" attire. May we suggest that men wear a long or short-sleeved shirt with slacks or shorts and ladies wear a sundress or dressy separates, like a nice top and skirt. Instead of heels, wear a pair of strappy or platform sandals. See inspo here: https://pin.it/3qwl1bMJI

Question

What happens if we reserve a room but are not able to travel when the time comes?

Answer

We highly recommend all guests choose to include the "cancel for any reason" trip insurance with KP Travel Group. The travel insurance option allows you to cancel for ANY REASON and receive a full refund, minus the cost of the travel insurance. Please note this policy only covers your resort, not your flights. This policy must be purchased at the time of deposit. It cannot be added at a later date.

Question

How will we get from the airport to Secrets Maroma?

Answer

The resort is located about 30 minutes from the Cancun (CUN) airport. All guests that book through KP Travel Group will receive complimentary, nonstop transportation from the airport to the resort upon arrival, and from the resort to the airport for departure. Guests that would like to upgrade to private transportation can do so with KP Travel Group.

Question

How long should we plan to stay in Mexico?

Answer

The resort requires a 3-night minimum stay, but you are welcome to stay longer based upon availability! Wedding events will take place 5/23/25 - 5/25/25.

Question

How should we book our accommodations with Secrets Maroma?

Answer

Guests should reserve through our Travel Agent: https://kptravelgroup.com/flottmanjacobs. Fill out the form on their website to check resort availability and pricing after January 7, 2025.

Question

What is the deadline to book our room(s) with the resort?

Answer

All guest room bookings and final payments (nonrefundable unless you purchase the travel insurance) are due by January 6, 2025. There is a $50 per person late payment penalty applied to reservations that are not paid in full by this date. If the reservation is not paid in full within 7 days of the final payment date, the reservation will automatically cancel and all payments will be forfeited. After January 7, room availability and pricing is not guaranteed.

Question

Can we choose to stay somewhere other than Secrets Maroma?

Answer

We highly encourage all wedding guests to stay with us at Secrets Maroma, as we hope to have the most fun and exciting weekend with our favorite people! Any guests that choose to stay off property will be required to pay for a "day pass" to attend the wedding, which are given at the resorts discretion, and may be declined if the resort is at capacity.

Question

Are kids invited to the wedding?

Answer

Secrets Maroma is an adults-only, all-inclusive resort (18+). We hope that you're able to join us for a kid-free weekend celebration!

Question

How much will it cost to stay at Secrets Maroma?

Answer

We have reserved four different room types, so there is a range on how much guests will spend. Keep in mind that food and drinks (including alcohol) are included in the price of your room. The room deposit is $150 per person.

Question

How should we book our flights to Cancun?

Answer

Flights are not included with our room block, and guests will be responsible for booking their airfare independently. Usually the best time to book a flight is 5-6 months prior to travel when all airlines have their schedules available. If you would like KP Travel Group to book your flights, there is a $50 per person ticketing fee.

Question

Do I need a passport?

Answer

A valid passport book is required for all guests. Many countries require passports to be valid for at least 6 months after you return home.

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