FAQs

Question

Is there a planned schedule for the weekend?

Answer

We want everyone to be able to relax and enjoy this vacation however they’d like. We highly recommend the resort spa, the spa infinity pool on the roof is gorgeous with amazing views!! Corey & Meg will be at the Aqua Bar on Saturday May 4th and we’d love for those in the group to come have a drink and meet all of our amazing friends and family. Plan on arriving around 6:30. After we hang for a bit at the Aqua Bar, we can see where the wind takes us. We will also have a wedding rehearsal for the bridal party on Sunday at 10am followed by brunch at Isla Blanca for the bridal party and their significant others. After that, we plan on celebrating Cinco de Mayo by the pool or beach. Monday is wedding day!! The ceremony will start at 5pm on the Beach Deck next to the Family Selection rooms. Cocktail hour starts at 6 (but is open earlier once the ceremony ends) at the Dunan Beach Bar with a musical surprise. Reception at the Fizz Pool from 7-11. Dress code for the wedding is beachy resort wear. Slacks are preferred over shorts for men, closed toe shoes are not required.

Question

What should I pack?

Answer

Valid Passport Sunscreen Ibuprofen Tip Money – Transportation, Maids, Bellboy, Restaurants/Bars. Although it in an all-inclusive resort, the staff works hard and appreciates any tips. They will remember you and take care of you! US Dollars are perfect! Small Bills- $1’s & $5’s. $20’s will be hard to break Wedding attire (beach semi-formal - no shorts) Phone charger - outlets are same as US Bathing suits Sandals Hat Sunglasses Coverup Insulated tumbler (the bartenders will fill it for you!) Sunscreen Bug Spray!! Beach/pool bag

Question

What is the dress code?

Answer

The restaurants do not allow you to wear bathing suits or be barefoot while dining. Regular beach vacation attire is perfect. For the wedding, we are asking for beach semi-formal. Suits are not required, it will be hot! Slacks are preferred over shorts but sandals are fine, we will be spending cocktail hour in the sand.

Question

How do I know what events are happening at the resort?

Answer

Download the Palladium App. It has all the scheduled events for the day/night including beach volleyball, pool activities, Mezcal tastings, evening shows, etc.

Question

Do I need pesos?

Answer

Nope! The resort accepts US dollars and we’d suggest bringing small bills for tipping.

Question

How do I make a dinner reservation?

Answer

It’s best to make your reservations through your butler once you get to your room. They can book up quickly so we suggest talking to your butler about dinner reservations on arrival. The buffets do not require a reservation.

Question

I have more questions!

Answer

Please call or text us at anytime! We spent a few days at the resort last month and would be happy to answer any questions. Meg 410-937-3577 Corey 443-987-2023

Question

How can I communicate with everyone when we are there?

Answer

The hotel has great WiFi but they also recommend using WhatsApp to communicate with your butler. Everyone has their own butler to help make reservations around the resort. We recommend making dinner reservations at the restaurants as soon as you get there because they do book quickly. You can also download the Grand Palladium app to see all the resort has to offer and menus to all the restaurants.

Question

Do I need a passport?

Answer

Yes! Please make sure your passport is up to date. If you need a passport or you need to renew yours, you’ll want to do that soon because it can take some time to process.