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Missie & Jake

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FAQs

Question

Where can (non-hotel) guests park?

Answer

Free parking is available and plentiful anywhere at the John Ball Zoo. Guests will park in the parking lot of the John Ball Zoo and follow signs to the shuttle pickup location. The shuttle will drop guests off at the Bissell Tree House Entrance and it will run all evening. *** Hotel guests will take a separate shuttle to and from the hotel pickup locations specified on the Accommodations page.

Question

How do hotel guests get to the Bissell Tree House?

Answer

Hotel guests will take a shuttle to and from the hotel pickup locations specified below. The shuttle will run continuously all evening. AC Hotel Shuttle Pickup Location: Courtyard by Marriott Downtown Grand Rapids, 11 Monroe Ave NW, Grand Rapids, MI 49503 Amway Hotel Shuttle Pickup Location: JW Marriott - International Ballroom Entrance, 235 Louis St NW, Grand Rapids, MI 49503

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