FAQs

Question

What is tropical attire?

Answer

While Cartagena is in the Caribbean, people dress to the nines when going out at night. For women, we suggest colorful, long dresses. For men, we suggest lightweight linen, cotton, or seersucker suits.

Question

Can I rsvp online?

Answer

You bet! In fact, the sooner you let us know if you can make it, the better.

Question

Are kids welcome?

Answer

The Ceremony, Cocktail and Reception Dinner are reserved for adults to enjoy.

Question

Do you haver any hotel recommendations?

Answer

Colombia doesn't really have hotel room blocks, but we have negotiated special rates at 4 different hotels all within close vicinity of the wedding venue. Take a look in our travel section and book early with our special booking code! Limited availability

Question

I have a food allergy, can I make a special request?

Answer

Absolutely! Let us know what allergies you have and we will accommodate you. We have also left a space on your RSVP card to notify us of your dietary restrictions.

Question

Should I drink the tap water?

Answer

We wouldn't recommend it! It's best to just stick with bottled or bagged water, which you can find in every restaurant, bar, hotel, store, etc.

Question

No hablo Español...What do I do?

Answer

Don't worry! Cartagena is one of the most cosmopolitan cities in Colombia, well-equipped to handle visitors from all over the world. Luckily for you, English is widely spoken in most major restaurants and hotels. You also have the option of downloading the Google Translate app and offline translation in Spanish.

Question

Do I need a Passport?

Answer

To enter Colombia, your passport must be valid for a minimum of 6 months after your travel dates.

Question

Do I need a Visa?

Answer

American citizens do not need a Visa to visit Colombia.

Question

Does Colombia require Covid testing and vaccination?

Answer

Colombia will not require a Covid test to enter the country. But a vaccination card is required to enter hotels. Effective as of November 16, 2021.

Question

Are there any other Covid related requirements for entry or departure from Colombia?

Answer

As of December 3, 2021, Colombia is requiring to register on this website www.migracioncolombia.gov.co/check-mig within 24 hours of flight departure. In addition, your airline should notify you if they require a Covid test prior to departure. If so, Sofitel Santa Clara Hotel offers Covid testing for a fee.

Question

What currency is used in Colombia?

Answer

The Colombian Peso (COP). Check out www.xe.com to see conversion rates. Remember that the meaning of periods and commas in numbers is reverse of that in the USA. As of December 3, 2021, $20.000 COP is $5.00 USD. You may also use a currency converter application.

Question

Should I use cash in Cartagena? Where should I get it?

Answer

While most places in Cartagena accept credit cards (Visa, Mastercard), you will need cash for taxis and to purchase items from street vendors and mom-and-pop shops. You will also need cash if you're planning to take a day trip outside of the city. We recommend getting cash at BanColombia ATM machines throughout the city. The fees tend to be less than those at the airport and most exchange houses in the walled city.

Question

Is it customary to tip?

Answer

It's typically (yes, pun intended) customary to tip around 10%. To make it easy, however, most bars and restaurants usually include a 10% service fee so you won't have to worry about math. Please check your receipts.

Question

Will my cell phone work?

Answer

You can leave your phone on airplane mode and connect to the various hotels, restaurants and bars wifi networks. Alternatively, you can contact your phone carrier beforehand to activate an international plan.

Question

How can I get a hold of my friends and family?

Answer

For those in the Apple ecosystem, you can use iMessage and Facetime while connected to a WiFi network at no charge. WhatsApp is another great app for free international texting and calling while on a WiFi network or if you're on an international plan.

Question

Do I need an adapter for my electronics?

Answer

Nope. Colombia uses the same plugs and outlets as USA.

Question

What is the sales tax exemption?

Answer

Tourists in Colombia are exempt from the 19% VAT (tax) on tourism-related services. You can get a refund on your 19% Colombian IVA value-added tax at the airport before departing the country.

Question

What does transportation look like?

Answer

Unfortunately, there is no Uber in Colombia. Most hotels offer taxi services. Keep in mind you will need to pay the drivers in cash. If you would feel more comfortable hiring a driver in advance to pick up and drop you off at the airport let us know and we can help arrange that.