FAQs

Question

Who do I contact if I have questions?

Answer

You can contact Kayla by email, kaylamiller340@gmail.com, or by phone, (712)579-1026, if you have any questions!

Question

Do we have to make supper reservations for every night we are at the resort?

Answer

You do NOT have to make reservations for supper every night. If you do not make reservations, you are not guaranteed a table at the restaurant you want for the time you want. You can also wait until you get to the resort to make supper reservations. Some restaurants are fully booked for every night in advance.

Question

How do I make my own supper reservations?

Answer

Please contact Kayla to get the contact information for booking supper reservations!

Question

Are any of the restaurants Adults Only?

Answer

Yes! The Boa and Chez Moi restaurant is adults only. The Dez Nightclub is 18+ as well.

Question

Is there a map of the resort available?

Answer

Copy the following link into your internet search bar. If you would like to print out a paper copy of the resort map, contact Kayla so she can email you one. The map is also located on the Ava app. https://www.avaresortcancun.com/files/6879/ava-resort-cancun-map.pdf