FAQs

Question

When Should I RSVP by?

Answer

Please RSVP by December 1st, that is also when the hotel must be booked.

Question

WHEN SHOULD I PLAN TO ARRIVE AND LEAVE BY?

Answer

Events will start on Thursday, May 8th evening. Please arrive Thursday afternoon or earlier. Our exclusive rate will be honored from May 5th - May 13th, so please feel free to make a vacation out of it and come earlier or stay later!

Question

Are kids welcome?

Answer

As much as we love all your babies, we are only inviting adults.

Question

IS THERE TRANSPORTATION TO AND FROM THE HOTEL?

Answer

Please stay tuned, we will be providing more information on that with our formal invitations to follow.

Question

How do I upgrade my room?

Answer

If you would like to explore a room upgrade or moving to the adult side (named The Reserve) of the resort, please find the room of your choosing and please email our hotel reservations coordinator directly at fernanda.mendoza@melia.com. Preview of all Room styles: https://www.melia.com/en/hotels/mexico/cancun/paradisus-cancun/rooms

Question

Can I come earlier or stay later?

Answer

We encourage you to make a vacation out of it, our exclusive rate is honored from May 5th - May 13th!