FAQs
Question
Entry Form for DR- 72 Hours before you enter the DR
Answer
To save time during the arrival procedure, we recommend filling out the form 72 hours before the trip, printing or making a screenshot of the QR code and keeping it on hand until arrival, where it will be scanned by the authorities when the passenger goes through Customs. https://eticket.migracion.gob.do/
Question
What are entry requirements for the Dominican Republic?
Answer
https://do.usembassy.gov/u-s-citizen-services/covid-19-information/ You may see this online, but I have been informed by the hotel that there is no vaccine requirement for guests, the below only applies to Dominican residents. The Ministry of Public Health has announced that as of October 18, 2021, all persons 12 years and older must provide evidence of vaccination or a negative PCR test to access public spaces, schools, businesses, restaurants, bars, gyms, public transport, and other public areas. As of January 31, 2022, evidence of vaccination will constitute of having had 3 doses in a vaccination series. More details may be found on the GoDominicanRepublic.com website and the Ministry of Public Health website. We recommend U.S. citizens carry digital or physical copies of their identification and either evidence of vaccination or evidence of their most recent negative PCR test to comply with this directive.
Question
Do they provide the Covid Testing onsite to return to the US?
Answer
Yes! Testing is free and provided onsite one day prior to travel. If you do test positive the stay is free. For more information as it changes please refer to this link: https://www.theexcellencecollection.com/Covid-19-info-important-information-about-Covid-19?_ga=2.80633879.1624530262.1641783377-846828162.1641783377&_gac=1.255099642.1641790197.CjwKCAiArOqOBhBmEiwAsgeLmdq3c56p7Ajbh-66lf_aoFqPqupT2xXINaPLXj0C_lPI1SuDYMvbmBoCl5oQAvD_BwE
Question
How do I schedule transportation to and from the airport?
Answer
You can Email: transfers.domrep@seasonstours.com or update this form https://docs.google.com/spreadsheets/d/1vi2kQjKTJMgZtbUBMIqUMpBxc-joP6zz/edit?usp=sharing&ouid=108590506689564717824&rtpof=true&sd=true
Question
You don't have a registry?
Answer
The best gift is you coming to celebrate with us. Please no gifts- just come have fun!
Question
Do they have an app?
Answer
Yes and its great! You can see all the restaurants, menus, activities and entertainment for each night. Download The Excellence Club app and pick Finest Punta Cana.
Question
What should I bring?
Answer
Tip money- We usually get a bunch of dollar bills and then some larger bills. Tips are much appreciated by the staff and can get you preferred service. Large Tumblers for drinks. Wedding will not be on the beach, but a deck looking onto the beach. I typically pack swimsuit and coverup for the day and dress up at night. Only a few restaurants don't have a dress code. See FAQ below with more info.
Question
What do I need to know about the kids club and do they provide anything that I don't have to bring?
Answer
https://www.finestresorts.com/punta-cana/finest-punta-cana/finest-for-kids/#ActivitiesForKids Splash pools with water games for different age groups in the main pool area • Kids playground • Imagine Kids Club with areas for different age groups, mini water parks, mini buffet, and supervised activities throughout the day • Kids’ spa treatments • 3 Imagine Lounge child care center; 1 during breakfast and lunch and 3 during dinner, all located near the restaurants • Other amenities for babies in the suite, on request: baby bottle sterilizer, electric kettle, baby bottle warmer, baby monitor, high chair, baby’s bathtub, baby crib, homemade purées (gluten and fat-free, 100% natural)* *Depending on availability
Question
What is included?
Answer
Guests staying at Finest Punta Cana will enjoy 24-hour Infinite Excellence bespoke service • Full breakfast, lunch, dinner, and snacks each day • 1 à la carte restaurant, 1 buffet restaurant, and 2 club restaurants for breakfast • 1 à la carte restaurant, 1 buffet restaurant and 1 beach snack grill for lunch, and 1 food truck for late lunch • 8 à la carte restaurants, 2 club restaurants, 2 food trucks (one for food and one for drinks), and 1 buffet restaurant for dinner • 16 bars and lounges • Unlimited natural fruit juices and soft drinks •Unlimited international premium and domestic alcoholic beverages • 24-hour room service • Pool and beach waiter service • 7 swimming pools• Outdoor hot water jacuzzis • Non-motorized water sports (sailing, sea kayaking, snorkeling gear) • Daily activities • Nightly shows • Tennis clinics • Fully equipped fitness center with stateof-the-art equipment and grab ‘n go Energy Bar •Wedding and event spaces • Free wireless internet
Question
What is in the room?
Answer
King or 2 double beds • Sofa or queen-size sofa bed • Expansive private balcony or terrace with comfortable lounge furniture • In-suite jacuzzi • Full bathrooms including a rain shower for two, separate water closet, and double vanities equipped with hair dryer, scale, vanity mirror, toiletries, and wireless phone • Bathrobe & slippers for use during your stay • Interactive media 65” flat-screen TV • Air conditioning with in-suite climate control • Direct-dial telephone • Free calls to U.S.A. & Canada • Free wireless Internet • Radio/alarm clock • Electronic in-suite safe (laptop size) • Espresso coffee machine • Stocked minibar with beer, juices, soft drinks, water and snacks • In-suite premium liquor selection • 24- hour room service • Service box for room service • Garment steamer • Pillow menu • Turndown service • Concierge service from 7am through 11pm • Handicapped facility
Question
Are dinner reservations required and do they have special menus?
Answer
Reservations are not required for dinner, vegan and vegetarian menu available in all restaurants for dinner. Kids menus available. Seasonal changes may apply without prior notice. Special dress codes apply, especially at some à la carte dining venues.
Question
What is different about Finest Club Rooms?
Answer
The Finest Club represents the ultimate in luxury, privacy, exclusivity, and service for guests of all ages. Finest Club benefits: Private check-in & check-out / Late check-out & early check-in (subject to availability) • Private lounge (7am to 11pm) with concierge desk, smart buffets, & bar service • Access to exclusive Finest Club restaurant • Private bar in the lounge • 2 private pool bars • Private pool • Private beach area •Adults (18 years and up) have access to exclusive Excellence Club areas, including restaurant •Bvlgari toiletries • Upgraded minibar & room service menu • Complimentary beach bag for use during your stay • Shoe shine service • Daily fruit & petit fours in suite • Fresh flowers and sparkling wine in suite upon arrival • Upgraded in-suite premium liquor selection • Nespresso machine •One Aqua hydrotherapy treatment per person (13 years and up) per stay *Imperial Suites include airport transfers.
Question
What is different about Excellence Club Rooms?
Answer
The Excellence Club represents the ultimate in luxury, privacy, exclusivity, and service only for adults (18 years and up). Excellence Club benefits: Private check-in & check-out / Late check-out & early check-in (subject to availability) • Private lounge (7am to 11pm) with concierge desk, smart buffets, & bar service • Access to exclusive Excellence Club restaurant and Finest Club restaurant • Private bar in the lounge • 2 private pool bars • 2 private pools • Private beach area • Bvlgari toiletries • Upgraded minibar & room service menu • Complimentary beach bag for use during your stay • Shoe shine service • Daily fruit & petit fours in suite • Fresh flowers and sparkling wine in suite upon arrival • Upgraded in-suite premium liquor selection • Nespresso machine • One Aqua hydrotherapy treatment per person per stay *Imperial Suites include airport transfers.
Question
What is the mask policy at the hotel?
Answer
All staff will be wearing masks and guests can wear them at their discretion.
Question
Do they have a Spa?
Answer
Yes and its wonderful! You also receive 10% off all treatments as part of our group! Just mention the Brinker + Boyd wedding while booking. Book by email spa.fpc@finestresorts.com
Question
What is the restaurant dress code?
Answer
Here are the new dinner dress codes and the restaurants which it applies to: Regular Casual Dinner For Ladies: Long pants, Capri pants, skirt, blouse, or dress. For Gentlemen: Shorts, Bermudas, Capri or long pants. Dress shirt, collarless shirt, or polo shirt. Casual shoes or elegant sandals must be worn. Sleeveless t-shirts, tank tops, and beach sandals, or flip-flops are not allowed. Applies for: Brass, Duke’s, Insieme, Legends, Lizo, Melting Pot, Seaside, Shoji, Surf & Turf, Tinto & Tapas, and The Market Kitchen restaurants. Casual Elegance Dinner For Ladies: Long pants, Capri pants, skirt, and blouse, or dress. For Gentlemen: Long dress pants and a collared shirt. Casual shoes or elegant sandals must be worn. T-shirts, tank tops, collarless shirts, shorts, beach sandals, or flip-flops are not allowed. Applies for: Le Petit Plaisir, Dommo, and Gusto restaurants.