Loading
Loading
Loading
Loading
Loading
Loading

M & A

    Home
    FAQs

FAQs

We understand that you might have more questions than what is listed here. Please reach out to us and we'd be happy to clarify any of your questions or concerns!
Question

How should I get from the airport to the hotel?

Answer

The Hyatt offers round-trip shuttle service at flat rates of $39 for adults and $19.50 for children. You can arrange transportation in two ways: 1. Before arrival: Call 876-618-1234 or email jamaicaconcierge@hyatt.com 2. Upon landing: Visit the Hyatt Ziva/Zilara Guest Arrivals Lounge at the airport

Question

Is there a dress code?

Answer

Yes. Black Tie welcome, meaning gentlemen are asked to wear suits or tuxedos paired with formal shoes. Ladies should wear elegant floor-length dresses or gowns. Formal attire is required. We suggest avoiding heavy fabrics to stay cool in the warm weather. Please avoid heavy patterns! To avoid any confusion with our wedding party attire, we kindly request guests to refrain from wearing grey suits or dresses. Thank you for your understanding!

Question

Can I bring a plus one?

Answer

We have a limited guest list and, unfortunately, can't accommodate a plus-one for everyone. If you’ve been given the option to bring a guest, you’ll see their name or 'Plus One' on your RSVP profile. If you feel someone important was overlooked, please let us know, but understand that our capacity constraints may prevent us from making changes.

Question

What if I didn't RSVP in time?

Answer

Kindly note that if we do not receive your RSVP by the specified date, your attendance will be automatically marked "no". While we will regretfully miss celebrating with you, it is imperative that we provide our vendors with a final guest count by the deadline they have given us. Thank you for your understanding!

Question

Do I need two outfits since the wedding is two days?

Answer

Short answer: No! You are more than welcome to wear two different outfits. The attire is black-tie optional for both days. If you have two outfits, save the best one for the reception:)

Question

When should I fly in?

Answer

Please make arrangements to arrive on Thursday, the 13th of March!

Question

Which airport should I fly to?

Answer

Sangster International Airport (MBJ)

Question

What if I want to book elsewhere?

Answer

If you and your family choose to stay at a hotel outside of the Hyatt Ziva/Zilara Rose Hall, you are welcome to do so. However, there is a guest pass required to enter the hotel on the day of the reception.

Question

Where should I book my hotel?

Answer

We have reserved king and double rooms at the Hyatt Zilara Rose Hall (18+) for our guests from March 13th to 16th. Please note there is a 3-night minimum stay requirement. If you plan to stay at the Hyatt, please do not book independently, as we have secured a discounted rate through a specific link that will be provided after formal invitations are sent. If you have kids younger than 18, please reach out to us and we will provide you with a separate link!

Question

How do I get to the ceremony from the hotel?

Answer

We have arranged a shuttle bus (for Hyatt guests) to transport you from the hotel to the ceremony location. To confirm the headcount, please let us know when you RSVP.

Question

Will the event be held indoors or outdoors?

Answer

On Friday, March 14th, our ceremony will take place outdoors on the front lawn of the Hanover Grange Villa. On Saturday, March 15th, our cocktail hour will be held outdoors, followed by an indoor reception in the Hyatt Ziva Ballroom.

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms