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RSVPs have now closed! Please contact Kina or Mauricio if you have any questions about your room booking or RSVP.
RSVPs have now closed! Please contact Kina or Mauricio if you have any questions about your room booking or RSVP.
June 10, 2023
Tulum, Q.R., MX
#VivaValdez

Kina & Mauricio

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    FAQs

FAQs

Question

Do we have to stay at Hilton Tulum All Inclusive?

Answer

We would prefer if you do! If you are not staying with us at Hilton Tulum you, the guest, will have to purchase a wedding guest pass for each person not staying at the wedding resort for an additional fee of $200 to attend the wedding ceremony, cocktail, and reception. This pass will only be valid for the hours during the wedding events. Please let us know beforehand if you will be staying at a different hotel so we can let our wedding planner know!

Question

How do we book our Flight, Hotel, & ground transportation?

Answer

We have our families travel agent, Yojany Mathis, assisting us with booking details. Yojany has been in contact with the hotel for a while now negotiating the best rates for us to celebrate together. All you have to do is reach out to her give her your party count as stated on your RSVPs and she will let you know what she needs to book your trip! Please RSVP on our website after you have spoken to Yojany and booked any flights or hotels for Mauricio & I to have an accurate head count. Find our wedding travel agent, Yojany’s, information on the travel page.

Question

I am a Hilton Rewards member I want to get my points. Will I get them if I book with Yojany?

Answer

Yes, you will definitely get your reward points if you book with Yojany. All you have to do is at check in give them your rewards number and they will add it to your account!

Question

Do I have to book my rooms through your travel agent, Yojany ?

Answer

We would really prefer if you do but it is not required to attend the wedding. The hotel has adjusted our room black rates to ensure we have the best pricing available. Please note if you are not staying at the Hilton Tulum Riviera Maya you will need to pay a guest pass fee of $200 per person to attend the wedding.

Question

If i book my trip with Yojany can I cancel if needed?

Answer

Yes. You have 65 days prior to the trip to cancel with no penalty. If you purchase the trip insurance (which we recommend) you will have an extended cancellation to cancel to get a trip credit to use on any future trip booked with FunJet (not only in MX). For full cancellation details, please email Yojany.

Question

Do I have to add the Trip Insurance & Transportation with my room block reservation?

Answer

No, the trip insurance and the transportation price is an add on and not required. We are always pro insurance so recommend you do because you never know what can happen. The insurance allows an extended cancellation period and will allow a credit for future use on any of the covered reasons. The transportation add on is just to ensure you are getting a reputable car company to get to and from the airport. You are able to find your own transportation! The transportation fee of a private car for $280 fits 6 people so you are able to split it with other guests if you will be arriving at the airport around the same time.

Question

When is my full room payment due to Yojany?

Answer

The hotel will require full payment be made to Funjet (Yojany) by March 31, 2023.

Question

Is the wedding resort all inclusive?

Answer

YES! By booking through our travel agent, Yojany Mathis, you will get our special wedding rate which includes ground transportation to and from the airport and all food and drinks at the hotel for the duration of the trip! Find our wedding travel agent, Yojany’s, information on the travel page.

Question

How far is the hotel from the Cancun (CUN) airport?

Answer

The hotel is about an hour and a half drive from the Cancun airport. Yojany will include your ground transportation for up to 6 people while booking your hotel & flight! Find our wedding travel agent, Yojany’s, information on the travel page.

Question

What is included with my all inclusive package?

Answer

Hilton Tulum Riviera Maya All-Inclusive Resort is a natural sanctuary situated directly on the white sand and clear waters of a pristine and secluded bay that feels like a private beach. With 735 rooms and suites, 13 all-inclusive restaurants and bars, a luxury spa, and a lively family area, disconnect from the ordinary and connect with the extraordinary at this all-inclusive resort.

Question

Can I arrive a few days before the wedding and stay a few days after?

Answer

Of course! Mauricio & I will be there for a week and would love to spend time relaxing in paradise with you. Our hotel wedding rates are valid 3 days before & 3 days after the wedding itself. Yojany can help you book this! Find our wedding travel agent, Yojany’s, information on the travel page.

Question

What is the wedding attire?

Answer

Beach formal. Dress for the elements & guayabera’s welcome!

Question

Are kids welcome?

Answer

Yes, IF we have allocated kids to your RSVP number you are more than welcome to bring them! The resort has an adults only section as well as a family friendly area.

Question

Is there kids activities / day care?

Answer

Yes, Hilton Tulum has a kids club that is included in your all-inclusive package! The Family Zone offers the perfect place for kids and teens to connect and play. Take part in daily activities and enjoy sports on the beach. The kids-only pool and play area offer a safe space for little ones to embrace new adventures.

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