FAQs
Question
How do I book my stay at Hotel Xcaret for the wedding?
Answer
To book your stay at Hotel Xcaret for our wedding event, please visit the Travel section of our website for booking instructions and the link to our room block website.
Question
What are the transportation options from the airport to Hotel Xcaret?
Answer
As part of the All-Fun Inclusive concept, round-trip airport transportation from Cancun International Airport is included in your booking. You only have to board one of the Hotel Xcaret buses that are waiting in the four terminals at Cancun’s International Airport. Hotel Xcaret is located about 40 minutes from the airport.
Question
What should I wear to the wedding ceremony/reception?
Answer
Formal attire, this will not be a beach wedding. The ceremony will take place inside the chapel and the reception events will be outdoors!
Question
Will there be any pre/post-wedding activities or gatherings for guests to participate in?
Answer
We're planning some other informal wedding gatherings and activities to kick off and continue the celebration for the weekend! Details will be provided closer to the wedding date, so stay tuned for more information.
Question
What is included in my booking?
Answer
With your booking at this all-inclusive resort, it includes your room, food/drinks (alcoholic and non-alcoholic) in most restaurants, room service and round-trip transportation to and from the airport. Hotel Xcaret is considered an All-Fun Inclusive which means as a guest of Hoteles Xcaret, you will have access and transportation to all Grupo Xcaret parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses and Xenotes. More information on these parks can be found on the Restaurants/Bars/Things to Do page.
Question
Will you be sending out a formal invitation?
Answer
No, we will not be sending formal invitations because all final payments are due by July 25, 2024. We will make sure to send all our guests a detailed final itinerary with all the information that you will need prior to travel.